Medical Receptionist

Be the First Voice of Comfort in Patient Care

A career in healthcare doesn't have to mean sacrificing balance. Imagine contributing to patient care while still having time for yourself, your goals, and the people who matter most. This role gives you the chance to be part of a vital team, develop professionally, and enjoy a lifestyle that blends purpose with personal well-being.

What You'll Do

Be part of our client's team as a Medical Receptionist and become the welcoming face patients trust. You'll manage check-ins, appointments, and calls while keeping workflows seamless in a fast-paced healthcare setting. Your role ensures patients receive the care and support they need-delivered with warmth and efficiency.

Role Snapshot

Employment type: Project-based

Shift: Night shift

Work setup: Onsite, Alabang

Salary: PHP 30,000 - PHP 45,000

Perks & Benefits That Support Your Lifestyle

• Competitive salary package
• Night differential pay to maximize your earnings
• Prime office location in Alabang (easy access to PUV terminals, restaurants, and banks)
• Unlimited upskilling through Emapta Academy courses (Visit: )
• Free 24/7 access to office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

What You Need to Bring

• At least 1 to 2 years of experience handling inbound calls preferably within a healthcare account
• Proven experience in a customer service role, preferably in a medical office
• Empathetic and patient-focused mindset with a genuine desire to help others
• Familiarity with insurance policies, medical terminology, and healthcare regulations (a plus)
• Excellent communication and interpersonal skills
• Proficiency in EHR software and Microsoft apps (a plus)
• Ability to work collaboratively in a fast-paced environment

Your Daily Impact

• Assist patients with scheduling, rescheduling, and cancellations of appointments
• Answer inbound calls and address patient queries or connect them to the proper department
• Verify patient information and update records in the system
• Respond to patient inquiries and provide accurate information
• Deliver exceptional customer service with professionalism
• Ensure HIPAA compliance and maintain patient confidentiality at all times
• Handle administrative tasks such as filing, data entry, and record management
• Follow up with patients for reminders and additional instructions

About Our Client

Our client is dedicated to delivering evidence-based, patient-centered excellence in neurosurgical care. With a focus on advanced treatments for spinal and neurological conditions, they combine cutting-edge medical expertise with compassionate service. Their commitment to confidentiality, innovation, and patient well-being makes them a trusted name in healthcare-and an inspiring place to grow your career.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra