Clinical Specialist II

Key Responsibilities

• Clinical & Technical Support:
• Serve as the primary operator and technical expert during clinical procedures.
• Work side-by-side with physicians to optimize system settings, modes, and treatment protocols for patient cases.
• Provide real-time troubleshooting and ensure seamless operation of equipment in clinical settings.
• Training & Education:
• Conduct hands-on training for physicians, nurses, and hospital staff on system operation, safety protocols, and best practices.
• Develop and refine training materials, user manuals, and troubleshooting guides
• Lead product demonstrations for potential clients and key opinion leaders (KOLs).
• Installation & Implementation Support:
• Assist in commissioning and validation of systems at clinical sites.
• Ensure smooth system integration with hospital workflows and other medical equipment.
• Customer & Sales Support:
• Collaborate with the sales team to provide technical expertise during customer consultations.
• Gather and relay clinical feedback to R&D for product enhancements.
• Maintain strong relationships with key hospital stakeholders (surgeons, biomedical teams, administrators).
• Compliance & Documentation:
• Ensure all procedures adhere to medical device regulations and hospital policies.
• Document case studies, clinical out

Key Competencies

• Adaptability & Innovation: Open to exploring new ideas and methods to meet evolving business needs.
• Collaboration & Teamwork: Builds strong relationships and works effectively with colleagues to achieve results.
• Self-Motivation & Goal-Orientation: Highly independent, driven, and committed to achieving sales targets.
• Initiative & Problem-Solving: Proactively takes on challenges and finds solutions independently.
• Product & Industry Knowledge: Demonstrates a strong understanding of the product/service and its market.
• Time Management & Prioritization: Maintains clear plans and priorities in work assignments.