Oracle CC&B
2 hours ago
Company Description
New York Global Consultants Inc. (NYGCI), established in 2007 in New York, is an innovative technology services provider specializing in IT Consulting, Data Protection, and Application Performance Management services. With operations spanning over 27 states across the U.S. and having established a global presence in India in 2015, NYGCI serves a diverse range of industries, including Fortune Global 500 companies. The company focuses on transforming, building, and managing IT infrastructures and business processes to enhance productivity and operational efficiency. NYGCI combines industry expertise with cutting-edge technology solutions to help clients meet their goals and achieve their vision.
Role Description
This is a full-time Oracle Customer Care and Billing (CC&B) role based in Metro Manila, with a hybrid work arrangement allowing some work from home flexibility. Responsibilities include designing and implementing Oracle CC&B solutions, analyzing client requirements, customizing the CC&B application to address specific business needs, and providing support for system configurations. The candidate will also be tasked with troubleshooting, debugging, and performing system testing and quality assurance. Collaboration with cross-functional teams to deliver seamless solutions is an integral aspect of this role.
Qualifications
- Strong knowledge of Oracle CC&B, including system configuration, implementation, and customization
- Experience in database management, system integration, and application development
- Proficiency in troubleshooting, debugging, and quality assurance for software systems
- Excellent analytical and problem-solving skills, with the ability to address complex business requirements
- Strong communication and collaboration skills to interact effectively with cross-functional teams and clients
- Relevant experience in IT consulting or related fields is advantageous
- Bachelor's degree in Computer Science, Information Technology, or a similar field
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