Barista Trainer

Job Overview:

We are looking for an experienced Barista Trainer to join our team and share your knowledge and passion for coffee As a Barista Trainer, you will be responsible for ensuring new and existing baristas receive proper training to provide high-quality coffee and customer service. The ideal candidate has 2-4 years of hands-on barista experience, a strong understanding of coffee preparation, and a deep enthusiasm for mentoring others in a fast-paced, customer-focused environment.

Key Responsibilities:

• Training & Development:
• Conduct hands-on training sessions for new baristas, focusing on proper coffee preparation, equipment usage, and customer service.Continuously develop training materials and resources to improve the training experience.Assist in onboarding new hires and provide continuous support to refine their skills.
• Quality Control:

Ensure baristas are consistently preparing coffee to the highest quality standards.Monitor and evaluate performance, providing constructive feedback and coaching where necessary.

• Customer Service:

Emphasize the importance of delivering an exceptional customer experience while working behind the bar.Train baristas to efficiently handle customer orders, special requests, and maintain a friendly and welcoming environment.Ensure baristas understand and follow operational procedures, from equipment maintenance to inventory management.Provide guidance on how to maintain a clean and organized work environment.Educate staff on various coffee beans, brewing methods, and coffee-based drinks.Share knowledge of trends and innovations within the coffee industry, helping to introduce new products or services to customers.Regularly assess the progress of individual baristas, offering advice and guidance on improving their skills.Organize periodic training workshops or practice sessions to keep the team's skills sharp.

• Experience: 2-4 years of hands-on barista experience in a busy café or coffee shop environment. Previous experience in training or coaching others is a plus.
• Skills: In-depth knowledge of coffee brewing techniques, espresso machines, grinders, and coffee-based drinks. Strong communication skills, both written and verbal. Ability to provide constructive feedback in a positive and motivating manner. Exceptional customer service and interpersonal skills. Passion for coffee and dedication to delivering high-quality beverages. Ability to multi-task and thrive in a fast-paced environment. Flexibility in working hours, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Work Location: In person