Business Insights Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a Business Insights Analyst do? Think of yourself as a storyteller who can leverage data and use it to create solutions that will help the business grow 

Imagine yourself going to work with one thing on your mind: to explain and expose tasks based on actual data. Your task center is to support stakeholders with key insights to make data driven decisions. 

As a Business Insights Analyst, you will:

• You will be focused on partnering with our Post Sales account development team, who help solve pain points for small business (SMB) merchants on the platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams.

• You will report into the Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization.

• You will strategize – devise and execute initiatives against the overall sales org strategy for "winning the merchant"

• You will experiment – use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts

• You will optimize – build the best merchant acquisition engine so the team continues to offer the highest quality selection for its customers

• You will analyze – build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance

• You will influence – manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets

Do you have what it takes to become a Business Insights Analyst?

Requirements:

• You have 4+ years of experience in Analytics, Consulting, or Strategy

• You are highly technical with advanced SQL experience and visualization skills. Nice to have Python or other general programming experience

• You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; Salesforce experience strongly preferred

• You have a proven track record of leading cross-functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex and fast moving environment

• You'll want to dive into and participate in company wide training programs

Work Location / Work Schedule / Travel: 

• Remote (will report onsite if needed)

• 10pm - 7am PHT | Weekends Off

• Amenable to start ASAP

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL