Business Analyst/Quality Assurance

3 days ago


Mandaluyong City, National Capital Region, Philippines Tritel Communications Full time ₱300,000 - ₱600,000 per year

Reports to: The BA/QA will report to the Project Management Team Director.

Job Overview:

We are looking for a Business Analyst / Quality Assurance personnel to join our team and help with testing products to meet our organization's quality standards.

As Business Analyst, you will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.

As Quality Assurance, will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

We need someone highly organized and can adjust priorities, having great attention to detail. They can compromise between the perfect and a good-enough result while being flexible enough for different products or processes variation.

Responsibilities and Duties:

§ Work within the Project Management Team and undertake Project Management Tasks.

§ Produce reports as required.

§ Understand the end user's current workflow and document the existing process.

§ Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities.

§ Identify and prioritize business requirements and provide a documented record of these requirements.

§ Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders.

§ Determine and develop user requirements for systems in production to ensure maximum usability.

§ Conduct meetings and presentations to share ideas and findings.

§ Effectively communicate insights and plans to cross-functional team members and management.

§ Gather critical information from meetings with various stakeholders and produce useful reports.

§ Ensure solutions meet business needs and requirements.

§ Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.

§ Develop test plans, test cases, test scripts, and test reports on multiple projects.

§ Perform acceptance testing on various software and reporting systems.

§ Validate that user expectations are achieved during the testing process.

§ Review user requirements documents to ensure that requirements are testable.

§ Work closely with the Project Manager, supporting with tasks as required.

§ Undertake tasks as given by Management

Qualifications:

§ Previous experience in Business / Systems Analysis or Quality Assurance is an advantage

§ A degree in IT / Computer Science

§ Proven experience in eliciting requirements and testing

§ Strong analytical and problem-solving skills

§ Meticulous attention to detail

§ Strong written and verbal communication skills including technical writing skills

§ Organized and has excellent documentation skills

Job Type: Full-time

Pay: From Php25,000.00 per month

Benefits:

  • Work from home

Education:

  • Bachelor's (Required)

Experience:

  • related work: 2 years (Required)

Language:

  • English (Required)

Willingness to travel:

  • 100% (Required)


  • Mandaluyong City, National Capital Region, Philippines Gourmet Foods Manufacturing Corp Full time ₱600,000 - ₱1,200,000 per year

    Gourmet Foods Manufacturing Corp is hiring a Full time Quality Assurance Analyst role in Mandaluyong, NCR. Apply now to be part of our team.Job summary:Flexible hours available2-3 years of relevant work experience required for this roleJob Summary:The basic duty and responsibility of the position is to contribute to the delivery of quality and safety of...


  • Makati City, National Capital Region, Philippines Peak Outsourcing Full time ₱276,000 - ₱312,000 per year

    Job DescriptionThe Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. The aim of this role is to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve...


  • Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time $104,000 - $130,878 per year

    The Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. This role aims to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve the customer experience...


  • Mandaluyong City, National Capital Region, Philippines GOURMET FOOD MANUFACTURING CORPORATION Full time ₱40,000 - ₱120,000 per year

    Job Summary:The basic duty and responsibility of the position is to contribute to the delivery of quality and safety of product consistent with the vision, mission and values of Gourmet Food Manufacturing Corporation.The QA Analyst is responsible for the provision of basic Quality Assurance services like testing and inspection, GMP and Plant Sanitation...


  • Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

    OverviewJob Title: Quality Assurance Analyst (Mid-Level - Manual)Location: Mandaluyong City / Makati CityEmployment Type: ContractWork Schedule: Day shiftLevel: Mid-SeniorExperience Required: Minimum 4-6 yearsResponsibilitiesReview and analyze system specifications and business requirementsCollaborate with cross-functional teams to ensure quality throughout...

  • Quality Analyst BPO

    3 days ago


    Mandaluyong City, National Capital Region, Philippines Offshore Business Processing Full time ₱300,000 - ₱360,000 per year

    Have a knack for analyzing operations performance quality? This job offer may be the fit role for you APPLY nowJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceResponsibilitiesMonitor assigned Staff/Operators and provide feedback to the Reps on the areas that need...


  • Makati City, National Capital Region, Philippines SFI-Fresh Bakers Corporation Full time ₱20,000 - ₱50,000 per year

    SFI-Fresh Bakers Corporation is hiring a Full time Quality Assurance Analyst role in Valenzuela, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, EveningTuesday: Morning, EveningWednesday: Morning, EveningThursday: Morning, EveningFriday: Morning, EveningSaturday: Morning, EveningSunday: Morning

  • Quality Assurance

    3 days ago


    Quezon City, National Capital Region, Philippines DIREC BUSINESS TECHNOLOGIES INC. Full time ₱600,000 - ₱1,200,000 per year

    We are seeking a highly detail-oriented and proactive Quality Assurance (QA) Specialist to join our development team. The QA Specialist will ensure the delivery of high-quality and functional web and mobile applications by performing testing, identifying issues, and documenting resolutions. This role is essential in ensuring that software products are...


  • Makati City, National Capital Region, Philippines Probe CX Full time ₱360,000 - ₱720,000 per year

    Job Summary:Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve the...

  • BPO Quality Analyst

    3 weeks ago


    Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time

    OverviewISTA Solutions is a leading Business Process Outsourcing (BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest level of service quality for our...