Strategy & Operations Associate (Founding Member)

3 days ago

Manila, National Capital Region, Philippines Saya Full time ₱900,000 - ₱1,200,000 per year

About Us

Saya is a mental health platform making therapy with
psychiatrists, psychologists, and counselors
more accessible, affordable, and culturally relevant across Asia. We started in the Philippines and are quickly expanding, driven by the mission to close the massive gap in mental health care access in developing markets.

The Role

We're hiring a
Strategy & Operations Associate
as our first full-time founding hire. This is not a typical "corporate operations" role — you'll work directly with the Founder across operations, strategy, and execution. You'll be part of shaping the foundation of Saya as we scale across the Philippines and into regional markets.

What You'll Do

  • Run
    day-to-day operations
    : scheduling, reporting, customer support, and ensuring a smooth experience for clients and practitioners.
  • Coordinate with
    psychiatrists, psychologists, and counselors
    to manage sessions, onboarding, and compliance.
  • Assist with
    business processes
    : contracts, invoices, payments, and cross-border operations.
  • Gather and analyze
    product and financial data
    to support strategic decisions.
  • Support
    growth initiatives
    : partnerships with schools, companies, and international communities.
  • Build
    scalable systems and processes
    (docs, dashboards, workflows).
  • Take on
    special projects
    directly from the Founder, from market research to pilot launches in new countries.

Who You Are

  • (Most Important)
    Growth mentality
    and always open to challenging existing knowledge and building upon it
  • A
    generalist
    who is resourceful, adaptable, and eager to learn.
  • Excited to work in an
    early-stage tech startup
    environment.
  • Strong communicator in English (Filipino or other Asian languages a plus).
  • Adept with
    tech tools
    (Google Workspace, spreadsheets, project management apps).
  • Organized and detail-oriented but also able to handle
    ambiguity and fast pivots
    .
  • Analytical mindset with basic skills in reporting, data analysis, or research.

Nice to Have

  • Experience in
    startups, consulting, or operations/project management
    .
  • Familiarity with the
    mental health or healthcare sector
    in the Philippines or broader Asia.
  • Prior experience with
    payments, compliance, or multi-country coordination
    .

What We Offer

  • Competitive salary (Philippine market, adjusted for early-stage startup).
  • Flexible work arrangement (
    remote-first
    )
  • Direct mentorship from the Founder and exposure to every part of startup building.
  • Rapid career growth: opportunity to evolve into
    Operations Lead / Chief of Staff
    as we scale.
  • A chance to make a real impact by helping people access
    life-changing mental health support across Asia
    .

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