Service Engineer
4 hours ago
Service Engineer
Key Responsibilities
Technical Services: Install, calibrate, and maintain analyzers and lab equipment. Troubleshoot and repair machines onsite or remotely. Conduct preventive maintenance bi-monthly on assigned units. Install and manage demo units, including user training and post-demo retrieval.
Delivery: Deliver analyzers, spare parts, and repaired/swapped units to customers.
Administrative Tasks: Prepare daily activity, expense, and bi-monthly accomplishment reports. Submit requests for quotations, spare parts, service units, and swap units. Monitor spare parts inventory.
Customer and Collection Management: Collect payments from distributors, dealers, and direct accounts.
Promotions: Promote MEDTEK and MAN PHARMA products, and Customer Care engineering services.
Qualifications
Bachelor's degree in Electrical or Mechanical Engineering
6 months to 1 year of experience as a Field Service Engineer (medical devices and biomedical/diagnostics background preferred, fresh graduates with relevant internship experience welcome)
Strong technical and diagnostic skills in medical machinery
Problem-solving ability and willingness to travel within assigned territory
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