Network Operations Analyst

2 weeks ago

Taguig, National Capital Region, Philippines IT Managers Inc Full time ₱1,440,000 - ₱2,040,000 per year

Job Qualifications:

  • 4 year degree (Computer Science, Information Systems or relational functional field) and/or technical institute degree/certificate equivalent and/or combination of education required.
  • 3-5 years of NOC / Help desk work experience or any equivalent required

Basic to intermediate knowledge or experience supporting any of the following:

  • Broadband, MPLS, CradlePoint or any cloud-managed wireless edge networking equipment
  • Frame Relays, T1's DDS, LAN/WAN protocols (SNA, IP, V/IP)
  • Cisco/Meraki Network Equipment (Routers, Switches, APs)
  • Network Management/Monitoring Tools or any equivalent (HPopenview, Ciscoworks, Netcool, ITNM, Netview, Solarwinds)
  • Telecoms (Voice PBX, BCM, VOIP) or any Soft-phone applications
  • Wifi / Access Point related issues
  • Meraki Dashboard or any equivalent
  • UNIX, LINUX, Windows Support / Administration
  • Vendor Engagement with ISPs
  • Ability to communicate clear instructions effectively both in written and verbal form.
  • Ability to clearly document technical processes and procedures.
  • Anticipate clients expectations and proactively resolve issues that impact the business.
  • Self-starter with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products.
  • Good analytical, risk mitigation, negotiation and vendor relationship skills.
  • Experience with event management concepts and tools preferred.
  • Demonstrated interpersonal and customer service skills including consensus building and facilitation skills.
  • Monitoring health of systems, reviewing and managing necessary changes.
  • Drive for results through proactive and predictive measures.
  • Knowledge of ITIL practices and philosophy preferred.
  • Network certificates/trainings preferred but not required. (CCNA, CCSE, CCP)

OTHERS:

  • Project-based arrangement

  • Government-mandated benefits

  • Shifting schedule

  • Fully on-site setup

  • HMO/Health card

  • Service Incentive Leaves

  • Laptop Provided

  • 13th month pay

Job Type: Fixed term

Contract length: 3-12 months

Pay: Php60, Php85,000.00 per month

Application Question(s):

  • Do you have an experience using Broadband, MPLS, CradlePoint or any cloud-managed wireless edge networking equipment?
  • How many years of Cisco/Meraki Network Equipment (Routers, Switches, APs) experience do you have?
  • Do you have an extensive experience using Network Management/Monitoring Tools?
  • How many years of experience do you have as a Network Operations Analyst?

Work Location: In person

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