Oracle Technology Specialist

1 week ago

Makati City, National Capital Region, Philippines Arcadis Consulting Middle East Limited Full time ₱1,200,000 - ₱2,400,000 per year

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role accountabilities:

Collaboration:

  • Proactively engages with Key Business Users to receive feedback, gauge satisfaction with system, integrations, and address issues or concerns.
  • Collaborate with Tech Enablement leads and project teams to ensure the availability, reliability, and performance of Oracle database & Middleware systems.
  • Collaborate with OEA Team to deliver efficient and well-run processes.

Systems Specialist

  • Supports Oracle OCI technologies including Oracle 12c & 19c database, Fusion Middleware (FMW),
  • Knowledge on using Oracle Enterprise Manager (OEM) for monitoring & troubleshooting.
  • Assists with provisioning and configuring OCI infrastructure services as per instructions. Execute routine maintenance tasks such as backups, restores, and patching, following established procedures and best practices.
  • Proactively monitors performance, resource utilization and promptly respond to alerts to ensure availability and performance meets business demands.
  • Coordinates with release manager the schedule of maintenance & release activities across environments, teams, and vendors, identifying and resolving conflicts to minimize risk of disruption.
  • Responsible for incident and problem response and resolution, as well as service request queues to deliver high end-user satisfaction.

Key Profile Requirements

  • Minimum of 3 years' experience supporting infrastructure, at least 1 of which with Oracle Cloud Infrastructure services.
  • Demonstrated experience successfully planning and implementing Cloud Infrastructure services in a global company with a multi-national, multi-vendor environment.
  • ​Proven track record of achieving service excellence, including maintaining positive stakeholder relationships and coordinating multi-disciplinary teams with internal and external resources.

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