CSR. Dayshift. Hybrid in QC
7 days ago
Key Responsibilities:
- Handle inbound and outbound customer calls for banking and finance-related queries.
- Provide timely and accurate information to customers regarding their accounts, transactions, and financial products.
- Ensure compliance with company policies and regulatory guidelines.
- Escalate complex issues to the relevant departments when needed.
- Maintain call quality and meet performance metrics.
Requirements:
- Minimum 3 years of experience in voice-based customer service (Banking & Finance preferred).
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced, target-driven environment.
- Familiarity with CRM tools and call center systems.
Job Types: Full-time, Permanent
Pay: Php30, Php37,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Promotion to permanent employee
Application Question(s):
- Are you available to start in December?
- How much is your expected salary?
Work Location: In person
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