Channel Segmentation Expert

11 hours ago

F The Globe Tower, Philippines Globe Group Full time ₱1,200,000 - ₱3,600,000 per year

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description The Channel Segmentation Expert ensures the accuracy, consistency, and business alignment of Globe's B2B customer and account segmentation. The role owns the customer master list governance process and ensures that all account tagging, segmentation, and distribution adhere to established channel principles. This role provides the analytical and operational foundation for fair account coverage, effective channel management, and informed business decisions.

DUTIES AND RESPONSIBILITIES:

Customer Master List Governance

  • Lead end-to-end clean-up, validation, and ongoing maintenance of the B2B customer master list.

  • Define and execute quality control mechanisms to maintain data accuracy across CRM and sales systems.

  • Collaborate with cross-functional units (i.e. Strategy & Business Intelligence, Operations/Leads Management/L2A) to ensure master data integrity and synchronization.

Account Segmentation & Retagging

  • Apply pre-defined segmentation principles to classify accounts based on geography, potential size, and overall channel fit.

  • Serve as the go-to resource for interpreting and implementing segmentation logic in operational systems.

Account Rebalancing & Distribution

  • Analyze account coverage and recommend redistributions to optimize sales load balancing and market reach.

  • Execute account transfers aligned with segmentation rules.

  • Develop and maintain tracking mechanisms for account ownership, tagging compliance, and coverage ratios.

Insights & Continuous Improvement

  • Generate insights on channel mix, customer distribution, and account productivity.

  • Drive automation initiatives to improve the efficiency and accuracy of segmentation processes.

  • Document and continuously improve data maintenance and segmentation workflows.

REQUIREMENTS:

  • Bachelor's degree in Business, Data Analytics, or related field

  • Minimum 2 years of experience in sales operations, channel management, or commercial analytics.

  • Strong understanding of B2B channel structures, segmentation models, and sales coverage frameworks.

  • Advanced Excel, Google Sheets, or CRM system skills (Salesforce experience preferred).

  • Strong analytical mindset, attention to detail, and ability to interpret complex data for decision-making.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

  • Process Expert

    2 weeks ago

    F The Globe Tower, Philippines Globe Group Full time ₱60,000 - ₱120,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Responsible for driving process excellence through continuous improvement and alignment across business units. This includes analyzing and...

  • Marketing Analytics Lead

    1 week ago

    F The Globe Tower, Philippines Globe Group Full time ₱1,200,000 - ₱1,500,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Lead data analytics and strategic initiatives, developing and managing analytical models and tools to interpret market data, track KPIs for...

  • AI Engineer Advocate

    9 hours ago

    F The Globe Tower, Philippines Globe Group Full time ₱1,200,000 - ₱2,400,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The AI Engineer Advocate is the boots-on-the-ground expert who empowers individuals at Globe to build their own AI solutions. This role...

  • AI Engineer Advocate

    11 hours ago

    F The Globe Tower, Philippines Globe Group Full time ₱900,000 - ₱1,200,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The AI Engineer Advocate is the boots-on-the-ground expert who empowers individuals at Globe to build their own AI solutions. This role...

  • Business Consultant

    1 week ago

    F The Globe Tower, Philippines Globe Group Full time ₱1,200,000 - ₱2,400,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The Business Consultant collaborates with Sales Channels to achieve Non-core targets by driving sales, scoping clients' ICT needs, and...

  • Business Consultant

    2 weeks ago

    F The Globe Tower, Philippines Globe Group Full time ₱900,000 - ₱1,200,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The Business Consultant collaborates with Sales Channels to achieve Non-core targets by driving sales, scoping clients' ICT needs, and...

  • Channel Excellence Leader, Philippines

    2 weeks ago

    PHL--Taguig-Menaco Tower, Philippines GE HealthCare Full time ₱600,000 - ₱1,800,000 per year

    Job Description SummaryPhilippines Channel Excellence Leader drives channel. Responsible for activities and processes that help the channel excellence organization achieve business objectives involving our channel strategy and channel partners. Impacts approaches, projects and programs in the functional area or affected business organization and ways of...

  • Customer Care Analyst

    4 days ago

    Manila (One Ayala Tower ), Philippines ING Full time ₱150,000 - ₱250,000 per year

    Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature.Providing accurate and up-to-date information and resolution to existing / potential clients on a variety of channels, primarily in a written format (Chat)...

  • Customer Support

    2 weeks ago

    India & The Philippines (Remote) Fresh Prints Full time $1,200 - $1,500 per year

    About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus...