Customer Service Clerk

3 days ago

Legazpi, Philippines Casamia Furniture Center Inc Full time ₱200,000 - ₱400,000 per year

Job description

Job description

Responsible for checking all consummated sales transactions based on established systems and procedures.

Key Accountabilities

1. Daily Operations

· Consistently follow and abide by the company's established policies and procedures.

· Wrap and seal the items in appropriate plastic bags and attach customers' copy of the sales invoice/tape receipts.

· Check and verify accuracy of cashier's entries on sales invoices/tape receipts against merchandise purchased by customer/s.

· Request cardholder to sign on the charge invoice/sales draft then check signature and picture of cardholder to verify authenticity.

· Check, verify and confirm validation of credit memos/manually prepared invoices against tape receipts and tags on merchandise.

2. Customer Engagement

· Ensure high levels of customers' satisfaction through excellent service.

· Acknowledge the presence of customers, listen and pay attention to their needs.

· Attend to customer complaints with eagerness and understanding.

Skills

Strong Communication Skills

Customer Service Skills

Analytical Skills

Knowledgeable in Microsoft applications

Qualifications:

  • Must be a graduate of any 2 year course

  • Preferably with related experience

  • Can start ASAP & Amenable to work in SM Legazpi

For walk-in applicants: Apply directly at Our Home SM Legazpi from Mondays - Saturdays, 2PM onwards. Bring your resume, copy of SSS number, 2x2 photo, and ballpen. Wear formal attire. Look for Maris/Sir Anthony of Our Home SM Legazpi.

Job Type: Full-time

Pay: Php415.00 per day

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Ability to commute/relocate:

  • Legazpi City: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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