Trainer (Lead-Technical Training)

4 hours ago

Angeles City, Central Luzon, Philippines Tobechukwu Full time ₱80,000 - ₱120,000 per year

Role: Trainer (Lead-Technical Training)

Target Start date: ASAP

Location: Clark

Work Set-up: Onsite

Schedule: Flexible

Salary: 35K base pay + 3K allowance

Tasks

Responsibilities:

As a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training.

You are also expected to:


• Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.


• Fill out accurate reports.


• Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations.


• Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.


• Facilitate all aspects of floor-training and BQM Training for the program.


• Responsible for self-skilling & certification during periods of un-activity (classroom).


• Supervise and coach learners in nesting & BQM type environments.


• Facilitate multi-hour product, behavioral or tool change type learning experiences.


• Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions.


• Coach and give feedback to trainees to help them fulfill performance metrics.


• Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution.

Requirements

Qualifications:


• Collections background is REQUIRED


• Earned a bachelor's degree in any field (Major in Education or Communication


• preferred).


• At least 2-3 years of work experience as a Trainer.


• Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook).


• Strong English verbal and written communication skills.


• Strategic in developing solutions and process improvements.


• Willingness and ability to work in a shifting or graveyard schedule.

  • Lead - Technical Training

    4 days ago

    Angeles City, Central Luzon, Philippines Sutherland Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAbout Sutherland:Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

  • Lead - Technical Training

    4 weeks ago

    Angeles City, Central Luzon, Philippines Sutherland Full time

    Company DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

  • Lead-Technical Trainer

    4 weeks ago

    Angeles City, Central Luzon, Philippines Sutherland Full time

    Company DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

  • Lead-Technical Trainer

    7 days ago

    Angeles City, Central Luzon, Philippines Sutherland Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

  • Call Center Trainer

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is Hiring: Account/Process Trainer (Clark) Immediate start | Initial interview conducted via phone **Perks & Benefits:** - Quarterly performance bonuses - Opportunities for rapid career advancement - Support for work-life balance - Free HMO and Life Insurance coverage for the employee and two dependents - Office located in the Central Business...

  • Call Center Trainer

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱180,000 - ₱250,000 per year

    TASQ is Hiring: Account/Process Trainer (Clark) Immediate Start | Initial Interview via Phone Benefits: Quarterly performance bonuses Accelerated career advancement opportunities Support for work-life balance Complimentary HMO and Life Insurance for the employee and two dependents Office situated in the Central Business District Certified as a Great Place to...

  • Service Desk Trainer

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is looking for people with service desk trainer experience to work on site in Clark, Pampanga.Benefits: Quarterly performance bonus. Outstanding career development opportunities and fast-track career progression. Enjoy a fair work-life balance. HMO and life insurance for the employee and 2 dependents for free. Inside the Central Business District area....

  • Product Trainer

    2 days ago

    Angeles City, Central Luzon, Philippines DCD Foods Franchising OPC Full time ₱30,000 - ₱1,200,000 per year

    About the roleWe are seeking a passionate and experienced Product Trainer to join our team at DCD Foods Franchising OPC' in Angeles City, Pampanga. In this full-time role, you will be responsible for training and educating our franchise owners and their staff on the effective use and promotion of our food products. Your expertise will play a crucial part in...

  • Call Center Process Trainer

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is looking for people (preferably with financial account trainer experience) to work on-site in Clark, Pampanga.Benefits: Quarterly performance bonus. Outstanding career development opportunities and fast-track career progression. Enjoy a fair work-life balance. HMO and life insurance for the employee and 2 dependents for free. Inside the Central...

  • Trainer

    1 week ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Position: Trainer / CoachDepartment: EnablementReports To: Enablement Training ManagerRole PurposeThe Trainer/Coach plays a key role in driving employee performance and capability by delivering effective training sessions, workshops, and one-on-one coaching. This role focuses on onboarding, upskilling, and reinforcing best practices to ensure employees are...