Trainer (Lead-Technical Training)

11 hours ago

Angeles City, Central Luzon, Philippines Tobechukwu Full time ₱80,000 - ₱120,000 per year

Role: Trainer (Lead-Technical Training)

Target Start date: ASAP

Location: Clark

Work Set-up: Onsite

Schedule: Flexible

Salary: 35K base pay + 3K allowance

Tasks

Responsibilities:

As a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training.

You are also expected to:


• Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.


• Fill out accurate reports.


• Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations.


• Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.


• Facilitate all aspects of floor-training and BQM Training for the program.


• Responsible for self-skilling & certification during periods of un-activity (classroom).


• Supervise and coach learners in nesting & BQM type environments.


• Facilitate multi-hour product, behavioral or tool change type learning experiences.


• Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions.


• Coach and give feedback to trainees to help them fulfill performance metrics.


• Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution.

Requirements

Qualifications:


• Collections background is REQUIRED


• Earned a bachelor's degree in any field (Major in Education or Communication


• preferred).


• At least 2-3 years of work experience as a Trainer.


• Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook).


• Strong English verbal and written communication skills.


• Strategic in developing solutions and process improvements.


• Willingness and ability to work in a shifting or graveyard schedule.

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