Customer Support Specialist – Music Account

4 days ago

Bonifacio Global Metro Manila, Philippines Global Group Innovative Services, Inc. Full time ₱360,000 - ₱540,000 per year
Customer Support Specialist – Music Account (BGC | ₱25K–₱45K)

Work Arrangement: Onsite – BGC, Taguig

Salary Package: ₱25,000 – ₱45,000/month

Schedule: Night Shift

Start Date: October 21, 2025

Target Hiring: 8


About the Role

Turn your passion for music into a rewarding career Join our team as a Customer Support Specialist – Music Account, where you'll support clients while using your knowledge of music, genres, and industry trends.

If you love music and want to grow in both customer service and tech, this role is for you.


Qualifications
  • At least 2 years of college (no back subjects) – preferably Music, Sound Recording Technology, or Sound Design
  • 1+ year formal study in music (instrument, vocals, theory, or recording)
  • 2 years' experience in the music industry (label, publishing, artist management)
  • Preferably 2+ years in IT Helpdesk/Service Desk/Tech Support
  • Familiar with US-based genres: Pop, Hip-Hop, R&B, Rock, Metal, EDM, Indie
  • Willing to work onsite in BGC and on night shift schedule

What We Offer
  • Competitive salary ₱25K–₱45K/month
  • Exciting opportunity to combine music + customer service
  • Fun, creative work culture in the heart of BGC
  • Career growth in both music and tech

Apply today and take the next step in your music-inspired career

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