Customer Service Representative – Disability Claims

1 day ago

Davao City, Davao, Philippines AUMTREND PH INC Full time ₱250,000 - ₱300,000 per year

Job Description

We are seeking experienced and detail-oriented Customer Service Representatives to join our disability claims support team in Davao. This role is ideal for candidates with prior exposure to short-term disability, state and federal leave processing, or related customer service fields.

As a CSR, you will be responsible for handling inbound and outbound calls related to disability claims intake, eligibility inquiries, and general leave-related concerns with empathy, accuracy, and professionalism.

Start Date: September 08, 2025

Work Setup: Onsite – Voice-Based Support

Industry: Healthcare / Disability Claims & Leave Management

Qualifications

  • Minimum 1 year of experience in disability claims, leave intake, or customer service related to: Short-Term Disability and Federal and State Leaves
  • At least 1 year of experience in a contact center or call handling environment
  • Excellent English communication skills – both written and verbal
  • Ability to handle sensitive issues with empathy and professionalism
  • Willing to work onsite in Davao City
  • Able to start by September 8, 2025

Job Types: Full-time, Permanent

Pay: Up to Php25,000.00 per month

Application Question(s):

  • Do you have CSR experience in disability claims, leave intake related to: Short-Term Disability and Federal and State Leaves?

Work Location: In person

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