Events & Awards Administrator - 6478

Events & Awards Administrator
Work setup
: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office
two days a week
to apply.

Work schedule
: Monday to Friday, 4PM to 12AM Manila time, overlaps with UK operating hours

Employment type
: Permanent

Location
: Makati City, Metro Manila

Pay range
:
We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable within the salary range of
Php 25,000 to 30,000
to apply.
Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for an
Events & Awards Administrator
who will be part of the International Education Marketing Events team. The role will provide comprehensive administrative, logistical and first-line support to the Global Marketing Events team in the delivery of excellent physical, virtual, and hybrid events that meet customer needs and are aligned with proposition, brand, and commercial marketing objectives.

Why Cambridge?
Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?
At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why
our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.
The organisation offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as an Events & Awards Administrator?
Reporting to the Senior Events Insights & Awards Executive, your accountabilities will include:

• Provide comprehensive administrative, logistical and first-line support to the Global Marketing Events team
• First point of contact for external customers, assists in identifying areas for service and process improvement
• Ensure a smooth, enjoyable experience for all event registrants by responding to and resolving issues and maintaining high customer satisfaction
• Respond promptly and professionally to enquiries received from a range of stakeholders (colleagues, customers, FOI requests) relating to events, webinars and conferences
• Contribute to event-related projects as determined by the Senior Events Insights & Award Executive.

Please review the attached job description for further details on the role.
What makes you the ideal candidate for this role?
An ideal candidate has the following qualities:

Essential:

• Proficient in MS Office (Outlook, Word, Excel and Power BI, as a minimum)
• Experience in providing a high level of customer service
• Strong analytical, problem-solving, and influencing skills; able to communicate data insights clearly to both technical and non-technical audiences.
• Detail-oriented, organised, and adaptable to challenges and innovative solutions
• Understanding of despatch and logistics

Desirable:

• Knowledge of using Zendesk
• Events management

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language, plus a practical task prior to interview which will be sent via email so, check your inbox/spam for this.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Only applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible.