
Ward Clerk
3 days ago
Job description:
- Greeting patients politely and ensuring that the appointment system is run
efficiently, monitor the flow of patients to and from consulting rooms, managing
queues through telephone and face to face interaction.
- Maintain working knowledge of the appointment system i.e. times of all clinics,
duration of appointments, knowledge of computer system, procedures for booking routine and urgent appointments
- Receive and make calls as required. Divert calls and take messages as appropriate,
recording information for Doctors to action (home visits, phone calls etc)
Ensure patients are informed if a doctor is running late or called out
Respond to all queries and requests for assistance from patients and other visitors
to the practice as appropriate.
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
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