Project Coordinator

3 days ago

LapuLapu City, Central Visayas, Philippines Dynata Philippines Inc. Full time ₱900,000 - ₱1,200,000 per year
JOB DESCRIPTION:

RESPONSIBILITIES:

  • Maintains full project ownership in delivering (but not limited to) low to mid-complexity custom market research projects.
  • Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
  • Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata's products and services.
  • Ensures project task activities are completed through personal production, internal support teams (such as survey programming, data processing and sales), and vendors (such as translators, third party providers, etc.)

TASKS MAY INCLUDE:

  • Testing survey links
  • Ordering sample
  • Setting-up and monitoring reports to evaluate key project metrics.
  • Ensuring quality measures are followed.
  • Managing Quotas
  • Creating project materials such as project clipboards and briefing documents
  • Conduct project briefings with clients and team leads.
  • Updating clients regularly on project progress
  • Ensuring key project performance metrics such as project profitability meet or exceed established guidelines.
  • Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
  • Effectively communicates both as an individual and as part of a client-facing project team.
  • Ensures survey quality using current market research methodologies.
  • Other duties as assigned.

SKILLS AND ATTRIBUTES:

  • Able to communicate clearly and effectively at all levels.
  • Adept with technology and tools
  • Ability to manage multiple priorities and trouble shoot a range of issues in high-pressure situations.
  • Pursues his or her work with energy, drive, and a need to finish
  • Learns quickly and independently in the context of an activity; seeks opportunities to extend and deepen learning
  • Effectively copes with change and shifts gears comfortably
  • Always strives to deliver results by being solution oriented and a team player
  • Identifies issues, leads troubleshooting endeavors, and escalates when efforts have been exhausted.
  • Can clearly and effectively communicate project metrics, timelines, and other details pertaining to hand offs to colleagues.

EXPERIENCE:

  • Account or Project Management experience is beneficial.
  • Experience in market research strongly desired.
  • Experience in a customer service environment desired.

EQUIPMENT REQUIREMENTS:

  • i5 processor
  • 256/512GB SSD internal storage
  • 16gb RAM and Win11 compatible hardware as older generation of processors/hardware might not be compatible

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