Call center

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix...

LOCATION:Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Pampanga, PhilippinesJOB DESCRIPTION:Confirms information supplied on various types of applications.JOB RESPONSIBILITIES:Contacts business or service establishments to obtain information about an individual or a group's standing.Identifies information by categorizing, recognizing...

Coaching Consultants are trusted subject matter experts that act as an advisor to call center Site Directors. They are responsible for implementing training, upholding coaching standards, and driving performance across multiple functions in order to create a world-class coaching environment. The incumbent will observe, evaluate, and provide feedback on...

Coaching Consultants are trusted subject matter experts that act as an advisor to call center Site Directors. They are responsible for implementing training, upholding coaching standards, and driving performance across multiple functions in order to create a world-class coaching environment. The incumbent will observe, evaluate, and provide feedback on...

The Workforce Management Analyst is responsible for monitoring real time call queues and staffing levels, taking appropriate actions to achieve desirable outcomes, and communicating effectively with a cross-functional team of business partners. Using workforce management and reporting tools, the analyst analyzes and evaluates workload and staffing patterns...

PURPOSE & DESCRIPTIONThe Sales Compliance Specialist is a subject matter expert that analyzes sales behavior patterns within call center, in-home, and in-store interactions.  This role is responsible for inspecting potential compliance risk and reporting findings to internal leadership. The Specialists review customer interactions and aggregate data to...

Purpose & DescriptionThe Sales Compliance Specialist is a subject matter expert that analyzes sales behavior patterns within call center, in-home, and in-store interactions. This role is responsible for inspecting potential compliance risk and reporting findings to internal leadership. The Specialists review customer interactions and aggregate data to...

They handle inquiries about products, orders, lead times, and logistics while ensuring customer satisfaction. Their responsibilities include processing orders, coordinating with production and shipping teams, and resolving any issues that arise. Strong communication, problem-solving, and attention to detail are key skills in this role.As a Manufacturing...

LOCATION:Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Pampanga, Philippines JOB DESCRIPTION:Join Owens as a Customer Service Representative and use your communication skills in a professional, business-to-business environment. Our team resolves issues through email, chat, and a low volume of incoming and outgoing calls. This is...

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