Management Trainee

11 hours ago


Manila, National Capital Region, Philippines PARADIGMA INTERNATIONAL INC. Full time

Are you a passionate and experienced leader ready to manage one of Manila's premier dining spots? Join Ramada by Wyndham Manila Central and lead our team to operational excellence and customer delight by living the SMILE Core Values

Responsibilities:

  • Intentional: Manage the restaurant to exceed standards in food quality, safety and cleanliness. Ensure all actions are purposeful and aligned with luxury service.
  • See Ahead & Lifelong Learners: Consistently monitor product and labor costs to remain within targets. Use data to anticipate needs and drive continuous business improvement.
  • Maaruga & Effective Communicators: Train and coach staff on guest services principles, standards and practices. Conduct staff and daily shift meetings to ensure team cohesion and compliance.
  • Effective Communicators: Solicit guest feedback to understand the needs and wants of customers and proactively handle and resolve complaints.
  • See Ahead: Assist with the managing of all the restaurant's daily operations, planning ahead for smooth shifts.

Requirements:

  • Experience & Leadership: Proven experience leading staff and prior experience in food and beverage operations is preferred. Restaurant and Hotel experience is preferred.
  • Mindset: Ability to demonstrate quality consciousness, leadership and business acumen.
  • Problem-Solving: Proven experience handling and resolving complaints.
  • Leadership Experience: Minimum of 1-2 years of staff leadership experience required.

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