Data Operations Specialist

8 hours ago

Taguig, National Capital Region, Philippines CXC Philippines Full time ₱210,000 - ₱420,000 per year

We are seeking a detail-oriented Data Operations Specialist to join our team You will play a key role in maintaining clean, accurate, and reliable customer account data to support a data-driven business culture. Your work will directly impact operational efficiency, customer engagement, and business decision-making.

Key Responsibilities:

  • Perform account data merging, deleting, and cleaning using CRM tools.
  • Upload and maintain clean, validated account data using Salesforce Data Loader.
  • Ensure all processes align with Service Level Agreements (SLAs) and quality standards.
  • Collaborate with business unit leaders to track project status and report daily updates on data health initiatives.
  • Conduct error analysis and proactively correct inaccuracies in account information.
  • Support data quality initiatives by identifying patterns and suggesting improvements.

Qualifications:

  • Bachelor's Degree preferred in Communication, Business, or Computer Science (open to high-achieving college graduates).
  • 2+ years of experience in Sales Operations, Data Stewardship, CRM Administration, or Program Management.
  • Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
  • Experience with CRM systems (Salesforce experience highly preferred).
  • Strong attention to detail with an ability to identify and correct data errors.
  • Highly organized, self-driven, and able to work with minimal supervision.
  • Strong communication skills, both written and verbal.
  • Ability to adapt quickly in a fast-paced and evolving environment.
  • Team player who can build effective working relationships across teams.

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php25, Php35,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance

Experience:

  • account data merging, deleting, and cleaning using CRM tools: 1 year (Required)

Work Location: In person

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