M365 Collaboration Engineer

1 day ago

Manila, National Capital Region, Philippines Nezda Global Full time ₱1,250,000 - ₱3,750,000 per year

About the Role

As an
M365 Collaboration Engineer
, you'll oversee end-to-end administration of Microsoft 365 services, troubleshoot complex issues, automate repetitive tasks, and ensure strong governance, security, and compliance across the organization.

Key Responsibilities

  • Manage M365 Tenant & platform administration (setup, config, licensing, user/mailbox).
  • Administer MS Teams, OneDrive for Business, SharePoint Online & Power Platform.
  • Handle Azure AD & AD Connect components for M365.
  • Manage ATP/MDO, Intune, Identity Protection & Conditional Access.
  • Automate operational tasks using PowerShell.
  • Oversee service health, reporting, incident/problem/change management.
  • Implement governance frameworks, evergreen releases & platform policies.
  • Support migration of collaboration workloads from on-prem to cloud.
  • Prepare usage reports, monthly service summaries & operational dashboards.

Must-Have Qualifications

  • 3–8 years' experience in Microsoft 365 Administration.
  • Strong knowledge of M365 Tenant, MS Teams, OneDrive, SharePoint Online & Azure AD.
  • Hands-on experience with Defender for O365, AIP, DLP & Identity Protection.
  • Proficiency in PowerShell scripting for task automation.
  • Experience with Intune, Conditional Access, MFA & service health monitoring.
  • Working knowledge of governance, security & compliance frameworks.
  • Experience handling service management processes (ITIL, incident/problem/change).

Good-to-Have

  • Experience designing/implementing M365 services.
  • Knowledge of migration tools (Quest, BitTitan, SkySync).
  • Familiarity with Enterprise Mobility/Endpoint Manager.
  • Exposure to multi-tenant environments.
  • Knowledge of ServiceNow or similar ITSM tools.
  • Flexibility with duty shifts/relocation if needed.

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