claims assistant

22 hours ago


Makati City, National Capital Region, Philippines Kaiser International Healthgroup Inc. Full time $40,000 - $80,000 per year

About the role

Kaiser International Healthgroup Inc. is seeking a skilled and detail-oriented Claims Assistant to join our team in Makati City, Metro Manila. This full-time position is an integral part of our Claims department, where you will play a crucial role in ensuring the efficient and accurate processing of insurance claims.

What you'll be doing

  • Receive, review, and process insurance claims in a timely and accurate manner
  • Communicate with policyholders, healthcare providers, and internal stakeholders to gather and verify claim-related information
  • Investigate and resolve complex or escalated claims, working collaboratively with the Claims team
  • Maintain meticulous records and documentation for all claims processed
  • Assist in the development and implementation of claims processing policies and procedures
  • Provide exceptional customer service to all stakeholders throughout the claims process

What we're looking for

  • At least 1-2 years of experience in a claims processing or customer service role, preferably in the insurance industry
  • Strong attention to detail and the ability to work accurately under pressure
  • Excellent communication and interpersonal skills, with the ability to interact effectively with policyholders, healthcare providers, and internal teams
  • Proficiency in Microsoft Office suite, with the ability to navigate and utilize claims processing software
  • A problem-solving mindset and the ability to work independently as well as part of a team
  • Knowledge of insurance regulations, claims processing procedures, and the insurance industry is highly desirable

APPLY NOW


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