Clinic Manager

4 days ago

Taguig, National Capital Region, Philippines The Aivee Group Full time

The Clinic Manager is responsible for the efficient and effective daily operations of the clinic. This role ensures seamless administrative processes, outstanding patient service, and optimal team performance. The Clinic Manager upholds clinic standards, ensures regulatory compliance, drives revenue growth, and fosters a welcoming and premium experience for every client.

Clinic Operations & Facility Management

  • Oversee day-to-day clinic operations to maintain workflow efficiency and high-quality patient care.
  • Coordinate appointment scheduling with doctors and clinic personnel to optimize service delivery.
  • Enforce clinic policies and standard operating procedures to ensure service excellence, safety, and compliance.
  • Maintain a clean, organized, and aesthetically pleasing clinic environment that aligns with the brand's premium positioning.

Customer Experience & Relations

  • Champion exceptional customer service to enhance client satisfaction and retention.
  • Address and resolve client concerns or complaints promptly and professionally.
  • Foster a warm, welcoming clinic atmosphere that reflects the signature Aivee experience.
  • Work collaboratively to grow the clinic's customer database through quality service and word-of-mouth referrals.

Sales, Marketing & Financial Management

  • Monitor the clinic's financial performance, including budgeting, billing, collections, and expense control.
  • Develop and execute sales promotions, seasonal campaigns, and clinic events to drive revenue and loyalty.
  • Partner with the Marketing and Communications team to ensure timely roll-out of marketing materials and promotions.
  • Collaborate with the accounting team on financial reporting, invoicing, and reconciliation.

Team Leadership & Human Resource Coordination

  • Act as the point of contact for Human Resources in recruitment, onboarding, coaching, performance management, and, if needed, disciplinary actions.
  • Conduct regular performance evaluations and provide actionable feedback for staff development.
  • Lead training and development programs to ensure continued excellence in customer service and operational standards.
  • Motivate and inspire the team to meet performance targets and deliver superior patient experiences.

Qualification:

  • Must hold a Bachelor's Degree in Business Administration, Healthcare Management, or a related field.
  • Minimum of 10 years of relevant experience, including at least 3 to 5 years in a managerial role within customer service, hospitality, or client experience management—preferably in the aesthetic, beauty, or luxury service industry.
  • Demonstrated leadership skills with a proven track record in managing diverse teams and overseeing clinic operations.
  • Familiarity with the aesthetic or medical spa industry is a strong advantage.
  • Strong financial acumen, with the ability to manage budgets, control costs, and analyze revenue performance.
  • Excellent organizational and time-management skills to drive operational efficiency.
  • Proficient in using healthcare management systems and clinic software; experience with such platforms is a significant asset.
  • Outstanding interpersonal, communication, and customer service skills.
  • Willing to work six (6) days a week.

  • healthway: clinic staff

    2 weeks ago

    Taguig, National Capital Region, Philippines Healthway Medical Clinic Full time

    JOB SUMMARYResponsible for ensuring that the patients are provided with proper assistance as to their consultation needs.DUTIES AND RESPONSIBILITIESProvide exceptional patient care and customer service.Ensures all needed files, forms, materials, supplies and equipment are available or within easy access to efficiently serve patient needs (HMO forms,...

  • clinic manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Healthway (HMC, INC.) Full time

    JOB SUMMARYProvides leadership, direction and administration of all aspects of clinic activities to ensure accomplishment of its targets and objectives; supports the Head of Retail Clinic Operations, and/or his/her designate, and actively contributes to the overall goals of the organization.DUTIES & RESPONSIBILITIESKey delivery areas are: Customer Service...

  • Clinic Operations Manager

    1 week ago

    Taguig, National Capital Region, Philippines TapTalent Full time

    We're Hiring: Clinic Operations Manager We are looking for a dedicated and detail-oriented Clinic Operations Manager to oversee our clinic's daily operations, ensuring efficiency and high-quality patient care. The ideal candidate will have strong leadership skills, experience in healthcare management, and a passion for optimizing clinic processes. Location:...

  • Clinical Services Manager

    6 days ago

    Taguig, National Capital Region, Philippines HRTX Full time

    Qualifications:Experience & EducationMinimum of 5+ years of combined experience in direct patient care and/or a clinical administrator role (e.g., utilization management, clinical authorizations, clinical denials, or clinical documentation integrity) with a solid track record in reputable organizations.Registered Nurse (RN) or hold another clinical patient...

  • Clinical Operations Manager

    5 days ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    About the role As the Clinical Operations Manager for Access Healthcare Services Manila, Inc., you will be responsible for leading and overseeing the day-to-day operations of our healthcare BPO business. This critical role will involve managing a team of clinical professionals to ensure the delivery of high-quality patient care and customer service. Based...

  • Clinical Appeals Operations Manager

    3 days ago

    Taguig, National Capital Region, Philippines MicroSourcing Full time

    Discover your 100% YOU with MicroSourcingPosition:Clinical Appeals Operations ManagerLocation:TaguigWork setup & shift:Onsite | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (for you and at least one dependent), paid time-off with cash conversion, group life insurance, and...

  • Clinical Denials

    3 days ago

    Taguig, National Capital Region, Philippines MicroSourcing Full time

    Discover your 100% YOU with MicroSourcingPosition:Clinical Denials & Appeals Nurse Specialist - IP & OPLocation:TaguigWork setup & shift:Onsite | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (for you and at least one dependent), paid time-off with cash conversion, group life...

  • Clinical Denials

    3 days ago

    Taguig, National Capital Region, Philippines MicroSourcing Full time

    Discover your 100% YOU with MicroSourcingPosition:Clinical Denials & Appeals Nurse - IP & OPLocation:TaguigWork setup & shift:Onsite | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (for you and at least one dependent), paid time-off with cash conversion, group life insurance,...

  • USRN – Health Clinical Services Senior Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines PROTALENTNEXUS CONSULTING Full time

    USRN – Health Clinical Services Senior Manager Location: Taguig City (Onsite, Uptown Bonifacio Tower 3) Shift: Night Shift | Weekends Off Hiring Level: Senior Leadership Salary Range: About the RoleWe are hiring an experienced US Registered Nurse (USRN) to lead clinical review and utilization management teams within a healthcare services environment. This...

  • Clinical Denials

    1 week ago

    Taguig, National Capital Region, Philippines MicroSourcing Full time

    Discover your 100% YOU with MicroSourcingPosition:Clinical Denials & Appeals Nurse Specialist – IP & OPLocation:TaguigWork setup & shift:Onsite | Night shiftSign-on bonus: 50,000*Why join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...