
Technician - RMA ( returns ) Fresh Graduate
1 day ago
RMA Technician Staff (Warehouse-Based) OPEN FOR FRESH GRADUATE
Maria Clara St. Banawe Quezon City
The RMA Staff will handle the day-to-day RMA (Return Merchandise Authorization) activities and assess specific issues with returned products. This role requires decision-making on whether returns should be accepted and ensuring timely coordination with suppliers and branches.
Location: Banawe, Quezon City.
Qualification Requirements
- Strong communication skills; able to interact professionally with employees, clients, and colleagues
- Self-starter, capable of working independently and meeting deadlines
- Excellent structured problem-solving skills
- Proficient in Microsoft Office applications
- Knowledgeable of IT-related products
- At least 1–2 years of experience in RMA and/or customer service
- Knowledge and hands-on experience in PC building
Responsibilities:
- Assemble and build desktop PCs based on specifications
- Inspect, analyze, and troubleshoot computer hardware and peripherals
- Perform repairs, upgrades, and preventive maintenance on IT equipment
- Test and ensure quality assurance of repaired and newly built PCs
- Maintain records of daily productivity and technical reports
- Provide technical support and updates to branches regarding customer items
Job Type: Full-time
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