Customer Data Custodian

4 days ago

Manila, National Capital Region, Philippines Pi Energy Inc. Full time ₱1,200,000 - ₱2,400,000 per year

The Customer Data Custodian's primary responsibility is to help ensure the quality, integrity, and proper handling of customer data within the organization. This role supports data governance initiatives by maintaining accurate customer records, assisting in data quality checks, and helping enforce compliance with data governance.

Responsibilities:

A. Customer Data Maintenance

  • Assist in the accurate creation, update, and deactivation of customer data records across core systems (e.g., Data warehouse, Salesforce CRM, Automated Billing System - ABS).
  • Conduct basic data entry and validation to ensure completeness and accuracy.

B. Customer Document Consolidation

  • Support the collection, tagging, and uploading of customer-related documents (e.g. bills, contracts, single line diagrams) into centralized repositories.
  • Ensure that document metadata is properly recorded for easy search and retrieval.
  • Coordinate with relevant teams to resolve issues related to missing or inconsistent documentation.

C. Data Quality Support

  • Assist in performing routine data quality checks and identifying inconsistencies or errors in customer data.
  • Support the clean-up of duplicate or inaccurate customer records.
  • Help document data standards and definitions for customer information.
  • Learn and apply basic data cleansing techniques.

D. Basic Reporting and Analysis Support

  • Collaborate with data stewards, owners, and system users to drive data quality improvements and implement governance practices that enable reliable analytics.
  • Generate reports and dashboards to monitor data quality and performance metrics.

Key Competencies & Skills:

  • Knowledgeable in data concepts, database structures, and data accuracy
  • Knowledgeable in data governance / custodianship and implementation of data standards\
  • Proficient in Microsoft Excel, Google Sheets, Python is a plus
  • Strong attention to detail, detail-oriented
  • Ability to adapt to latest technology and IT systems
  • Strong analytical thinking with a curiosity about data and business processes
  • Effective written and verbal communication skills; able to collaborate with cross-functional teams
  • Willingness and ability to quickly learn new systems such as CRM Salesforce, ABS (automated billing systems), Amazon Web Services (AWS), data warehouses, and governance tools

Minimum Requirements:

  • Graduate of Information Systems, Business Administration, Computer Science, Data Analytics, or related field
  • 1-2 years working experience, preferably in the Energy Industry
  • Proficient in Excel and Google Sheets

  • Customer Care Collections Associate

    4 days ago

    Manila, National Capital Region, Philippines NTT DATA Full time ₱150,000 - ₱250,000 per year

    Req ID: 337969NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Collections Associate to join our team in Manila, National Capital Region (PH-00), Philippines (PH). ...

  • Data Quality Analyst

    4 days ago

    Manila, National Capital Region, Philippines Fenics Market Data Full time $2,800 - $12,000 per year

    COMPANY BACKGROUNDFenics Market Data ("FMD") is the exclusive distributor of data for BGC Group, Inc. (NASDAQ:BGC) and its affiliates ("BGC Group Entities"), a leading global brokerage group of companies servicing the financial markets through many brands including, but not limited to: BGC, GFI, RP Martin, Continental Capital Markets, Amerex, Aurel BGC,...

  • BPO Customer Care Senior Representative

    2 days ago

    Manila, National Capital Region, Philippines NTT DATA Full time ₱250,000 - ₱500,000 per year

    Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...

  • Customer Care Collections Senior Representative

    3 weeks ago

    Manila, National Capital Region, Philippines NTT DATA, Inc. Full time

    Customer Care Collections Senior RepresentativeDate: Sep 9, 2025Location: Manila, 00, PHCompany: NTT DATA ServicesOverviewIn these roles you will be responsible for:ResponsibilitiesProviding front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Ensuring customer satisfaction and strive to meet service standards.A...

  • Customer Care Collections Associate

    3 hours ago

    Manila, National Capital Region, Philippines NTT DATA Full time ₱150,000 - ₱250,000 per year

    Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts. At least 1 year of...

  • Customer Care Collections Associate

    3 weeks ago

    Manila, National Capital Region, Philippines NTT DATA North America Full time

    Join to apply for the Customer Care Collections Associate role at NTT DATA North AmericaOverviewIn these roles you will be responsible forResponsibilitiesProviding front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Ensuring customer satisfaction and strive to meet service standards.A typical day will likely...

  • Customer Care Collections Associate

    2 weeks ago

    Manila, National Capital Region, Philippines NTT DATA, Inc. Full time

    OverviewIn these roles you will be responsible for:Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Ensuring customer satisfaction and strive to meet service standards.A typical day will likely involve fielding between 75 to 100 calls.Communicating effectively and professionally with both internal...

  • Customer Data Management Analyst

    3 weeks ago

    Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

    Customer Data Management Analyst page is loadedCustomer Data Management AnalystApply locations Manila Iloilo time type Full time posted on Posted 2 Days Ago job requisition id R100250Job Summary:The CDM Analyst is an expert on Customer Data Management, as she/he will be supporting various Reed Exhibitions' marketing & analytics activities. The successful...

  • Customer Data Management Analyst

    4 days ago

    Manila, National Capital Region, Philippines RELX Group Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:The CDM Analyst is an expert on Customer Data Management, as she/he will be supporting various Reed Exhibitions' marketing & analytics activities. The successful candidate will be expected to directly liaise with several key stakeholders and global data privacy experts to understand the overall customer data structure and needs of the business...

  • Customer Data Management Analyst

    4 weeks ago

    Manila, National Capital Region, Philippines RELX Full time

    Job Summary:The CDM Analyst is an expert on Customer Data Management, as she/he will be supporting various Reed Exhibitions' marketing & analytics activities. The successful candidate will be expected to directly liaise with several key stakeholders and global data privacy experts to understand the overall customer data structure and needs of the business...