CSR - Virtual Hiring Process (Start ASAP)

3 days ago

Tandang Sora P, Philippines J Massage and Spa Outsource Full time ₱240,000 - ₱360,000 per year

We're Hiring: Customer Service Representative

Work Setup: 100% Onsite - UPtechnohub Quezon City Site

Salary: ₱22,000 – ₱28,000 (Terms & Conditions Apply)

Hiring Process: Virtual & Onsite Process

Support: Full training, tips, and guidance provided until you receive a job offer

About the Role

We're looking for motivated and experienced individuals to join our team as Customer Service Representatives. In this role, you'll assist customers via phone, chat, or social media—resolving inquiries, providing solutions, and delivering excellent service related to our products and services.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner
  • Resolve issues with patience, empathy, and a solutions-focused approach
  • Process orders, handle returns, and assist with various service-related concerns
  • Maintain accurate customer records and perform necessary follow-ups
  • Collaborate with your team to meet or exceed service targets
  • Stay informed about company products and services through regular training

What We Offer

  • Training Provided: Comprehensive onboarding with continued support
  • Career Advancement: Opportunities for growth within the company
  • Supportive Environment: We value teamwork, learning, and professional development
  • Streamlined Hiring: No final interview required

Requirements

  • Minimum of 6 months experience in a Customer Service or BPO role
  • Strong written and verbal communication skills
  • Positive attitude and willingness to learn
  • Basic computer skills and multitasking ability
  • Stable internet connection (for virtual parts of the process)
  • Must be at least 18 years old

How to Apply

Interested applicants can apply directly through our website or contact our hiring team for more details. We're here to support you every step of the way as you begin your new career.

Job Type: Full-time

Pay: Php22, Php27,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • Are you currently employed?
  • Are you currently enrolled/graduating/studying?
  • What type of CSR experience do you have?
  • Rate you communication skills from with 1 being the highest and 10 being the lowest
  • Kindly provide the following: Full name, Location, Contact Number, Active Email Address and Educational Attainment. Thank you

Work Location: In person

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