Technical Communication Analyst

2 weeks ago

Work from Home, Philippines Tech Scribe Australia Full time

About the Role

We're a fast-growing consulting firm seeking a Technical Communication Analyst who's detail-oriented, organized, and collaborative. In this fully remote position, you'll transform complex technical ideas into clear, engaging, and client-ready documentation. Working closely with one of our company directors, you'll play a key role in delivering high-quality content that helps clients communicate their technical insights effectively.

Key Responsibilities

  • Serve as the main contact for assigned clients on all content-related matters
  • Conduct interviews with subject matter experts to gather and synthesize technical information
  • Collaborate with internal teams to produce accurate, timely, and on-brand documentation
  • Draft, edit, and refine technical and business content that aligns with client goals and standards
  • Manage multiple projects simultaneously while maintaining quality and meeting deadlines

Qualifications

  • 2–3 years of experience in technical writing, communications, or a related field
  • Excellent written and spoken English skills
  • Comfortable working with clients across diverse industries
  • Basic understanding of technology and software development concepts
  • Fast learner with strong adaptability to new tools and processes
  • Highly organized, self-motivated, and reliable in a remote work environment
  • Must have a personal computer and stable internet connection (minimum 30 Mbps for video calls)
  • Must be legally authorized to work and currently residing in the Philippines

Compensation & Benefits

  • Salary: PHP 40,000–50,000 per month (based on experience)
  • Paid Leave: 20 vacation days + 5 sick days per year
  • Healthcare: HMO coverage for you and up to 2 dependents
  • Bonuses: 13th-month pay
  • Government Benefits: SSS, PhilHealth, and HDMF
  • Holidays: Observance of all major Philippine holidays + 1-week Christmas break

Why Join Us?

At our company, your work directly contributes to the success of our clients. We offer a remote-first, flexible work environment built on transparency, growth, and excellence. If you're passionate about connecting technology with communication—and thrive in an independent, collaborative setup—we'd love to hear from you.

Ready to Apply?

Submit your application today and become part of a team that values clarity, creativity, and impact.

Let's build something great together.

Job Type: Full-time

Education:

  • Bachelor's (Required)

Experience:

  • Client services: 1 year (Required)
  • Software Development / Programming: 1 year (Required)
  • BPO: 1 year (Required)

Work Location: Remote

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