Fraud Prevention Specialist

3 days ago

San Fernando, Central Luzon, Philippines Connext Full time

We're Hiring
Discover why our work environment was awarded as a Great Place to Work. Join our team.
Apply TODAY

We are currently looking for a
Fraud and Risk Analyst
to support our client based in the US.

What's in it for you?

There's a lot to love about Connext. Here are some of the reasons why:

  • Competitive salary and bonuses
  • 25% Night Differential Pay
  • 20 Annual Leave Credits
  • Health, dental, and life insurance
  • Fun HR virtual and onsite events
  • Professional development and training opportunities
  • Employee assistance programs (EAP)
  • Employee volunteer and community service opportunities
  • Amenities for leisure and recreation
  • Certified Great Place to Work

Job Summary:

The Fraud and Risk Analyst is responsible for reviewing and investigating suspicious debit card activity, engaging with customers to obtain information relevant to fraud cases, and ensuring accurate and timely reporting. The role requires sound judgment, strong attention to detail, and a commitment to maintaining compliance with banking regulations while protecting clients and mitigating fraud risk.

Responsibilities:


• Review transaction activity within fraud detection systems (e.g., Fiserv, Case Tracker) to identify potentially fraudulent activity.


• Analyze debit card transactions and patterns to detect irregularities and escalate confirmed fraud cases for resolution.


• Conduct customer outreach to verify suspicious transactions and gather relevant information for investigations.


• Accurately document all findings, actions, and resolutions in accordance with compliance and audit standards.


• Collaborate with internal teams to support continuous improvement in fraud mitigation processes.


• Prepare reports summarizing findings and trends for management review.


• Maintain confidentiality and handle sensitive data with integrity and discretion.


• Ensure adherence to bank policies, state and federal laws, and industry regulations (e.g., Bank Secrecy Act, consumer protection rules).


• Demonstrate compliance with ethical standards and fiduciary practices in all customer interactions.


• Perform other fraud-related or administrative duties as required.

Qualifications and Requirements:


• Hands-on experience using banking systems or fraud detection tools (e.g., Fiserv, Case Tracker).


• Work collaboratively with cross-functional teams.


• Demonstrates knowledge of fraud identification, transaction monitoring, or financial compliance processes.


• Demonstrates strong analytical and problem-solving skills with attention to accuracy and detail.


• Clear and coherent both written and verbal communication skills in English.

Screening Criteria


• Bachelor's degree in a related field.


• Minimum of one (1) year of experience in fraud investigation, banking operations, or a related area.


• Must have a stable employment history.

Benefits:

  • Company Christmas Gift
  • Company Events
  • Health Insurance
  • Life Insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to a permanent employee

Why choose

CONNEXT Great Company Culture, a Great Place to Work Certified, Great Benefits, and lots of room for growth
.

Connext Global
Solutions is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

#Connext #ConnextGlobalSolutions #Healthcare #HealthcareSupport #ConnextTheBest

  • Risk & Fraud Data Analyst | Permanent WFH | Day 1 HMO

    2 weeks ago

    San Fernando, Central Luzon, Philippines Emapta Full time ₱1,000,000 - ₱1,300,000 per year

    Data That Detects. Insight That Redefines Business Banking. Guard the rails of digital commerce with precision. Seize a global career offering an international opportunity to turn raw data into fraud and AML action-while staying rooted at home. Build KRIs, tune rules, and surface insights that change outcomes for merchants and customers. Partner with...

  • Maintenance Specialist

    3 days ago

    San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱900,000 - ₱1,200,000 per year

    Remote Employee BPO has an outstanding opportunity for youRole: Maintenance SpecialistCompensation: Competitive Basic SalaryBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential (If applicable)Work Schedule: 5-day work week, 7:00 a.m. to 4:00 p.m. Philippine TimeWork Setup: WFO (Office-based)Job DescriptionThe Maintenance...

  • QA Specialist

    1 week ago

    San Fernando, Central Luzon, Philippines Drugmaker's Laboratories Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:We are looking for a highly organized and detail-oriented Quality Assurance Specialist with a solid background in the pharmaceutical industry. The successful candidate will be responsible for ensuring that all processes and products comply with Good Manufacturing Practices (GMP), regulatory standards, and internal quality policies. This role...

  • IT Specialist

    1 week ago

    San Fernando, Central Luzon, Philippines Kwanii Full time ₱18,000 - ₱30,000 per year

    The IT Specialist role encompasses overseeing and maintaining the client's technology systems to ensure smooth operations. This includes troubleshooting and resolving tech-related issues while providing crucial support to digital operations, contributing to the client's continued technological success in the industry.Responsibilities:Managing and...

  • Distributor Manager

    5 days ago

    San Fernando, Central Luzon, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Location: Will be handling the PABAZA & BUNETA area.Prepare and present monthly operational and business review reports, develop and submit coverage plans, and ensure compliance with Master Coverage Plans and booking quantities.Conduct meetings with merchandisers, manage candidate pooling, enforce compliance, and monitor merchandiser activities and...

  • Regional Operations Supervisor Tagbilaran Bohol and San Fernando Pampanga

    5 days ago

    San Fernando, Central Luzon, Philippines Viventis Search Asia Full time ₱900,000 - ₱1,200,000 per year

    Job Opening: Regional Operation SupervisorLocations:Tagbilaran, Bohol (1 vacant)San Fernando, Pampanga (1 vacant)Responsibilities:Ensure the efficiency of operational processes, overseeing cash management, fraud prevention, and document control to support business operations.Manage financial transactions and ensure compliance.Validate records and oversee...

  • QA Specialist

    5 days ago

    San Fernando, Central Luzon, Philippines Drugmaker's Laboratories Inc. Full time $40,000 - $60,000 per year

    Job description:Job Summary:We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate must have a solid background in the pharmaceutical industry and will be responsible for ensuring full compliance with Good Manufacturing Practices (GMP), regulatory standards, and company quality protocols. This role...

  • Sales Network Area Supervisor

    7 days ago

    San Fernando, Central Luzon, Philippines BillEase Full time ₱900,000 - ₱1,200,000 per year

    The JobVisit POS locations daily to maintain strong relationships with Billease merchant partner stores, to address their inquiries promptly, and discuss any promotions or improvements to the products of BilleaseOversee and ensure the quality of sales performance of assigned Sales Associates in their areaIdentify sales initiatives to drive sales of their...

  • Sales Network Area Supervisor

    1 week ago

    San Fernando, Central Luzon, Philippines Billease Full time ₱420,000 per year

    for SNAS-The JobVisit POS locations daily to maintain strong relationships with Billease merchant partner stores to address their inquiries promptly and discuss any promos or any improvements of the products of BilleaseOversee and ensure the quality of sales performance of assigned Sales Associates in their areaIdentify sales initiatives to drive sales of...

  • Cashier I San Fernando Pampanga

    5 days ago

    San Fernando, Central Luzon, Philippines Watsons Full time ₱58,900 per year

    BE PART OF WATSONS:Investors in People (IIP) accredited companyAsia's number 1 pharmacy retail brandBest Companies to work for by HR AsiaROLE PURPOSE :Our Store Cashier is primarily responsible for processing of cash and/or charge transactions and safekeeping of payments of customers in accordance with the set policies and procedures on Cashiering. She is...