Team Leader

2 days ago

Paranaque City, Calabarzon, Philippines IntellFlow Management Consulting Full time ₱500,000 - ₱1,000,000 per year

Company Description

At IntellFlow Management Consulting, we specialize in understanding the challenges and opportunities of managing high-performing teams. Our expertise focuses on driving productivity and consistently exceeding organizational goals. We are dedicated to helping businesses optimize their operations and achieve sustainable success through innovative management strategies. By nurturing team excellence and maintaining a results-oriented approach, we continue to deliver impactful solutions to our valued clients.

Role Description

This is a full-time, on-site role for a Team Leader - Back Office Operations based in Sucat Parañaque. The Team Leader will oversee day-to-day back office activities, manage a team of professionals, and ensure operational efficiency. Responsibilities include monitoring performance, implementing process improvements, ensuring high customer satisfaction, and fostering team collaboration to meet and exceed organizational goals.

Qualifications

  • Strong skills in Operations Management and People Management to effectively oversee and guide a team
  • Proven experience in ensuring Customer Satisfaction and effectively resolving issues
  • Excellent analytical abilities to assess processes and identify areas for improvement
  • Exceptional communication skills to coordinate with team members and management efficiently
  • Leadership experience in a back office or operational environment is an advantage
  • Proficiency in relevant technical tools and systems
  • Ability to work effectively in a collaborative and fast-paced on-site work setting

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