Quality Assurance Officer

15 hours ago

Cabanatuan City, Central Luzon, Philippines Private Advertiser Full time

Academic Institution | Higher Education

Job Summary

The Quality Assurance Officer (QAO) is responsible for supporting the development, implementation, monitoring, and continuous improvement of academic quality assurance systems within the school.

The role ensures institutional compliance with regulatory, accreditation, and international quality standards, and assists in documentation, audits, and performance evaluation across academic and support units.

Key Responsibilities

Assist in the development, implementation, and review of Quality Assurance (QA) policies, procedures, and manuals in the academic setting.

Monitor compliance with CHED, accreditation bodies (e.g., PAASCU, PACUCOA, AACCUP), and institutional quality standards.

Coordinate and prepare documents for accreditation, internal audits, and external quality assessments.

Collect, validate, analyze, and consolidate academic and institutional data for quality reporting and decision-making.

Support academic units in program evaluation, and continuous improvement initiatives.

Assist in the implementation and maintenance of ISO.

Conduct internal quality reviews, gap analysis, and follow-up monitoring of corrective and preventive actions.

Provide administrative and technical support during accreditation visits, audits, and quality reviews.

Prepare QA-related reports, dashboards, and documentation for management and regulatory submission.

Coordinate with academic heads, faculty, and support offices on quality-related initiatives.

Qualifications

Bachelor's degree in Education, Business Administration, Management, or related field.

Preferably with 2–3 years experience in quality assurance, accreditation, academic administration, or compliance work.

Knowledge of CHED policies, accreditation processes, and academic quality standards

Familiarity with institutional audits, or ISO-based systems.

Strong skills in documentation, data analysis, problem solving, and report preparation.

Proficient in the use of relevant technology.

Excellent written and verbal communication skills.

Detail-oriented, organized, and able to work with multiple academic units.

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