Mortgage Credit Analyst

24 hours ago

Taguig, National Capital Region, Philippines Hexaware Technologies Full time ₱1,200,000 - ₱2,400,000 per year

Experience & Skills

  • Minimum 2–4 years' experience in mortgage credit assessment/underwriting (preferably with Australian or New Zealand mortgages).
  • Hands-on exposure to end-to-end loan assessment, including application review, serviceability calculation, risk analysis, and decision-making.
  • Strong background in document verification (income, tax returns, BAS, bank statements, identification, property valuation reports).
  • Experience applying Australian credit policies (Full Doc, Alt Doc, Near Prime).
  • Familiarity with regulatory compliance requirements: NCCP, AML, KYC, and responsible lending standards.
  • Proficiency in using Loan Origination Systems (LOS) and working in SLA-driven environments.
  • Prior experience in a BPO/KPO mortgage process or direct engagement with Australian banks/lenders is highly preferred.

Credit Assessment

  • Adherence to company policies and process measures at all times.
  • Ensure data accuracy and completeness.
  • Maintain availability and accessibility of all required documentation.
  • Exercise due care and attention (DCA) in all assessments.
  • Ensure regulatory compliance throughout the process.

Customer Service

  • Deliver exemplary service to both internal and external customers.
  • Demonstrate strong written and verbal communication skills with a timely turnaround in business processing.
  • Apply flexible yet commercially sound underwriting in line with company guidelines.

Education & Qualifications

  • Degree in Business, Accounting, or a related discipline.
  • Certificate IV in Credit Management.
  • Knowledge of the Australian regulatory environment.

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