Barista/Cashier (Macao Imperial Tea - SM Calamba)
14 hours ago
INTERESTED APPLICANTS MUST WILLING TO BE ASSIGNED IN SM CITY CALAMBA and willing to start ASAP.
As a Barista at Macao Imperial Tea, you will be responsible for crafting and serving high-quality beverages and providing excellent customer service.
Responsibilities
**Beverage Preparation:**
Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
Ensure the consistency and presentation of all beverages.
**Customer Service:**
Greet and assist customers in a friendly and efficient manner.
Answer customer questions about menu items and provide recommendations.
Deliver exceptional customer service and ensure customer satisfaction.
**Cleanliness and Hygiene:**
Maintain a clean and organized workspace, including equipment and serving areas.
Adhere to health and safety guidelines, including proper food handling and sanitation.
**Efficiency**
Work quickly and accurately during busy periods to keep up with customer orders.
Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
**Product Knowledge:**
Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions.
Make suggestions and upsell additional items when appropriate.
Qualifications for Barista
High school diploma or equivalent.
Previous experience as a barista or in a similar role is a plus but not always required; training may be provided.
Passion for coffee and tea, with a desire to learn about different types of beverages.
Excellent customer service and communication skills.
Ability to work in a fast-paced environment and handle stressful situations calmly.
Attention to detail for beverage preparation and presentation.
Basic math skills for handling cash and making change.
Willingness to follow company recipes and standards.
As a Cashier at Macao Imperial Tea, your primary responsibility is to handle customer transactions accurately and efficiently while providing excellent customer service.
Responsibilities
**Transaction Handling:**
Accurately process customer orders, including ringing up purchases, handling cash or card payments, and providing change.
Ensure that all transactions are completed promptly and accurately.
**Customer Interaction:**
Greet customers in a friendly and welcoming manner.
Answer customer questions about the menu, pricing, and promotions.
Provide excellent customer service and address customer concerns or issues.
**Order Coordination:**
Communicate orders to the kitchen or barista staff and ensure that orders are prepared correctly.
Confirm that customers receive the correct items.
**Cash Register Maintenance:**
Maintain the cash register and handle cash in accordance with company policies.
Balance the cash register at the end of each shift.
Qualifications for Cashier
High school diploma or equivalent.
Previous cashier or customer service experience is a plus.
Excellent interpersonal and communication skills.
Accuracy and attention to detail in handling transactions.
Basic math skills for cash handling and making change.
Ability to operate a cash register or point-of-sale system.
Friendly and professional demeanor with a customer-focused attitude.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php600.00 per day
Benefits:
- Flextime
- Opportunities for promotion
- Promotion to permanent employee
Education:
- Senior High School (Preferred)
Work Location: In person
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