Barista/Cashier (Macao Imperial Tea - SM Calamba)

5 days ago

Calamba, Calabarzon, Philippines Modern Tradition Restaurant Group Corporation Full time ₱21,600 per year

INTERESTED APPLICANTS MUST WILLING TO BE ASSIGNED IN SM CITY CALAMBA and willing to start ASAP.

As a Barista at Macao Imperial Tea, you will be responsible for crafting and serving high-quality beverages and providing excellent customer service.

Responsibilities

  1. **Beverage Preparation:**

  2. Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.

  3. Ensure the consistency and presentation of all beverages.

  4. **Customer Service:**

  5. Greet and assist customers in a friendly and efficient manner.

  6. Answer customer questions about menu items and provide recommendations.

  7. Deliver exceptional customer service and ensure customer satisfaction.

  8. **Cleanliness and Hygiene:**

  9. Maintain a clean and organized workspace, including equipment and serving areas.

  10. Adhere to health and safety guidelines, including proper food handling and sanitation.

  11. **Efficiency**

  12. Work quickly and accurately during busy periods to keep up with customer orders.

  13. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.

  14. **Product Knowledge:**

  15. Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions.

  16. Make suggestions and upsell additional items when appropriate.

Qualifications for Barista

  • High school diploma or equivalent.

  • Previous experience as a barista or in a similar role is a plus but not always required; training may be provided.

  • Passion for coffee and tea, with a desire to learn about different types of beverages.

  • Excellent customer service and communication skills.

  • Ability to work in a fast-paced environment and handle stressful situations calmly.

  • Attention to detail for beverage preparation and presentation.

  • Basic math skills for handling cash and making change.

  • Willingness to follow company recipes and standards.

As a Cashier at Macao Imperial Tea, your primary responsibility is to handle customer transactions accurately and efficiently while providing excellent customer service.

Responsibilities

  1. **Transaction Handling:**

  2. Accurately process customer orders, including ringing up purchases, handling cash or card payments, and providing change.

  3. Ensure that all transactions are completed promptly and accurately.

  4. **Customer Interaction:**

  5. Greet customers in a friendly and welcoming manner.

  6. Answer customer questions about the menu, pricing, and promotions.

  7. Provide excellent customer service and address customer concerns or issues.

  8. **Order Coordination:**

  9. Communicate orders to the kitchen or barista staff and ensure that orders are prepared correctly.

  10. Confirm that customers receive the correct items.

  11. **Cash Register Maintenance:**

  12. Maintain the cash register and handle cash in accordance with company policies.

  13. Balance the cash register at the end of each shift.

Qualifications for Cashier

  • High school diploma or equivalent.

  • Previous cashier or customer service experience is a plus.

  • Excellent interpersonal and communication skills.

  • Accuracy and attention to detail in handling transactions.

  • Basic math skills for cash handling and making change.

  • Ability to operate a cash register or point-of-sale system.

  • Friendly and professional demeanor with a customer-focused attitude.

  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php540.00 per day

Benefits:

  • Flextime
  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Senior High School (Preferred)

Work Location: In person

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