Procurement Operations Analyst

Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential.

We offer our people incredible career opportunities as well as an inclusive culture and flexible working.

About The Role
We are seeking a strong team player with excellent data analysis, administrative and communication skills for the role of Procurement Operations Specialist at Robert Walters.

The Procurement Operations Specialist is a member of the Group Procurement Team and has accountability for supporting spend initiatives across what is termed 'Indirect Categories of spend, being' inter alia: Professional Services & HR Services, Corporate IT/Telco (Hardware & Software), Facilities Management (Hard and Soft FM services) where appropriate, Mobility/Devices, Utilities and managed services.

The role holder will be expected to develop a working knowledge related to the above categories and ultimately over a period establish and build a track record of supporting the delivery of savings and of building and maintaining stakeholder relationships within the wider organisation.

The Procurement Operations Specialist will be responsible for supporting the operational aspects of procurement, specifically in support of the Group Procurement Team, managing processes, and ensuring compliance. This role involves a blend of administrative and analytical tasks to streamline procurement activities and improve efficiency. A high standard of attention to detail, excellent organisational skills, and the ability to work in a fast-paced environment are essential.

This role includes verifying and reconciling data from multiple sources, ensuring data accuracy, and communicating with vendors and internal departments to resolve any discrepancies. The successful candidate must possess a strong "can do" approach while having the ability to work autonomously.

What are the responsibilities & accountabilities?

Core Responsibility Of The Role Holder Will Be

• Supporting Procurement Operations:
• Assist the RWG Procurement Team with various tasks, including:
• Contract compliance reviews
• Conducting targeted quality checks / audits of invoices against agreed pricing (random sampling)
• Administrational management of supplier onboarding requests and the qualification processes
• Conducting data analysis on e.g. 3rd party spend, PO/PR, tail spend etc
• Proactive management of key contracts and services (e.g. office leases, potentially other cross company services relating to facilities, travel and services)
• Contract administration and notification
• Proactive management of third-party risk, BCP/DR compliance, travel related services etc
• Manage and communicate Procurement Policy update
• Process improvement: Identify and implement improvements to streamline existing procurement processes, enhance efficiency, and improve the overall customer experience.
• Contractual and process compliance: Ensure adherence to procurement policies and procedures.
• Management of supplier service levels: Monitor specific supplier performance and adherence to contract requirements, implementing corrective actions as necessary to maintain service levels and quality standards. Analyse and resolve issues raised in procurement audit reports.
• Data management: Analyse existing procurement data to identify trends, opportunities, and areas for improvement and consolidation.
• Stakeholder communication: Collaborate with internal stakeholders to understand their needs and ensure alignment with procurement processes - especially GBS and Accounts Payable
• Change management: Support the implementation of new procurement processes and changes / supplements to policy and ongoing enhancement of procurement policies, procedures, and workflows to ensure compliance with regulatory requirements and industry standards
• Training and development: Assist in training and development initiatives to ensure consistent quality of service across the business.

Who You Are

• 3-5 yrs+ business/project management experience, with a proven track record of success in their current and previous roles and a genuine desire and willingness to work within the Procurement environment along with a commitment to acquiring the necessary skills and experiences over the short to mid-term (1-3 years at a minimum)
• Strong analytical and problem-solving skills, essential for analysing data, identifying trends, and developing solutions
• Experience in data analysis and reporting ability to identify trends, communicate issues / opportunities to support decision making at every level within the company
• Ability to build knowledge of procurement best practices, contract management key principles, and sourcing strategies
• Strong interpersonal skills, with the ability to build and maintain effective relationships with internal and external Stakeholders, Suppliers and if applicable, Clients
• Highest levels of integrity, professionalism, and ethical conduct, with a commitment to upholding the highest standards
• Structured and a highly organised approach to duties, ability to balance competing priorities to ensure agreed commitments are met
• Comfortable working within an ambiguous environment where the need to gain a rapid appreciation for the key issues and prioritisation is essential
• Fluency in English (verbal and written) is a must

Benefits

• Private medical insurance
• A fantastic training and development programme
• Volunteer time off
• The opportunity to partake / qualify for our Global incentive weekend
• Employee wellbeing through various programmes
• You'll have plenty of opportunities to progress your career, both in your country and other locations around the world. That's the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, and a specialist in RPO and MSP

"As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know."
Robert Walters - Global Talent Solutions
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