Risk Support Administrator

2 days ago

Taguig, National Capital Region, Philippines SMHL Business Inc. Full time A$40,000 - A$80,000 per year

Who We Are:

We are an Australian Financial Services Group with a network of over 100 Financial Advisors spanning across Australia. Driven by the purpose of empowering our clients through expert Financial Advice, our Advisors collaborate to craft tailored strategies for every stage of our clients' lives, covering areas such as wealth and retirement planning, superannuation, self-managed superfunds, cash flow management, insurance, Centrelink, aged care, and estate planning.

The Position:

We are seeking a motivated and detail-oriented Risk Support Administrator to join our growing team. In this role, you will provide vital support to an Australian Financial Planner specialising in Risk Protection Plans, ensuring clients receive seamless, professional service across their insurance and protection needs.

Key Responsibilities:

  • Provide administrative and client service support to the Risk Planner in managing client portfolios.
  • Assist in preparing, reviewing, and implementing Risk Protection Plans.
  • Utilise Risk Researcher and other quoting platforms to prepare accurate comparisons and reports.
  • Liaise with multiple Australian insurance providers (TAL, Clearview, Zurich, Mercer, Neos, and others).
  • Support the underwriting process for Life, TPD, Income Protection, and Trauma policies.
  • Handle claims-related queries and provide follow-up support (claims experience highly regarded).
  • Manage appointment bookings, confirmations, and diary coordination for clients.
  • Maintain accurate client records in Salesforce and other CRM systems.
  • Provide high-quality client service, including occasional direct client contact with Australian clients.
  • Collaborate with internal teams to ensure compliance with Australian financial services standards.

Qualifications:

  • 1–2 years' experience assisting Australian Financial Planners with Risk Protection Plans.
  • Proficiency in Risk Researcher and online quoting platforms.
  • Strong knowledge of Australian insurers, underwriting processes, and claims handling.
  • Experience in Salesforce is highly regarded.
  • Excellent communication skills, both written and verbal.
  • High attention to detail, strong organisational skills, and ability to work independently.
  • A client-focused mindset, with the ability to build strong working relationships.
  • A proactive, problem-solving attitude with a commitment to learning and growth.

This is an exciting opportunity to work closely in a one-on-one partnership with a highly regarded Risk Planner based in Mackay, who writes a high volume of both Personal and Business Risk Insurance annually. For the right candidate, the role also offers potential to extend into investment advice and research support in the future.

  • Risk Services

    2 days ago

    Taguig, National Capital Region, Philippines ING Full time $900,000 - $1,200,000 per year

    Risk Services Circle Lead Overview: The ING Think Forward Strategy aims to create a differentiating customer experience, enabled by simplifying and streamlining our organization, further striving for operational excellence, enhancing the performance culture within our company and expanding our banking capabilities. As a Circle Lead for Risk Services, you...

  • IT Administrative Support

    2 days ago

    Taguig, National Capital Region, Philippines Asticom Technology Inc Full time $40,000 - $60,000 per year

    Job Responsibilities:The IT Admin Support is responsible for providing day-to-day technical and administrative support to ensure the smooth operation of the company's IT systems, office connectivity, and related infrastructure. This role involves managing routine IT operations, coordinating with vendors, and supporting internal users on software, hardware,...

  • Operational Risk Specialist

    4 days ago

    Taguig, National Capital Region, Philippines beBeeRisk Full time ₱800,000 - ₱1,200,000

    Job TitleRisk Management ProfessionalThis position involves the identification and monitoring of operational risks, with a focus on ensuring compliance with internal policies and regulatory standards. The role holder will work closely with stakeholders to address issues and provide recommendations for process improvement.Responsibilities:Identify, assess,...

  • Risk Manager

    2 days ago

    Taguig, National Capital Region, Philippines Skybet Gaming Corporation Full time $90,000 - $120,000 per year

    Key Responsibilities:Risk Assessment & Management:Identify and assess potential risks related to KYC, gaming operations, and payment processes.Develop and implement risk management frameworks and policies to minimize exposure to financial and operational risks.Conduct regular risk assessments and audits to evaluate the effectiveness of existing risk...

  • Junior Risk Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Coins Full time $70,000 - $120,000 per year

    Join the Pioneer Crypto Brand in the PhilippinesCoins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.Coins is fully regulated by the Bangko Sentral ng...

  • Junior Risk Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Coins Full time ₱500,000 - ₱1,000,000 per year

    Join the Pioneer Crypto Brand in the Philippines Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko...

  • Risk Management Specialist

    2 days ago

    Taguig, National Capital Region, Philippines Q2 HR Solutions Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job ResponsibilitiesEnterprise Risk Management (ERM):Support the implementation and continuous improvement of the company's ERM framework.Identify, assess, and analyze organizational risks, including operational, financial, and strategic risks.Develop risk mitigation strategies and collaborate with business units for implementation.Prepare risk reports and...

  • Risk and Assurance Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines ISACA Full time

    Job Title Risk and Assurance ManagerJob Description Summary The Risk and Assurance Manager is responsible for identifying and monitoring operational risks, executing assurance programs, and evaluating internal controls to ensure compliance with policies and regulations. The role holder will collaborate with stakeholders to address issues, support...

  • Executive Administration Business Support Manager

    2 days ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time $90,000 - $120,000 per year

    Job Description In today's environment, where Executive assistance continues to play a significant role in shaping business, the Executive Administration Manager will create structured solutions to enhance support service and become a subject matter expert in the field, simultaneous to managing a team of Business Support Specialists. The candidate...

  • Risk Management Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeCompliance Full time ₱900,000 - ₱1,200,000

    Compliance Risk Manager JobThe Compliance Risk Manager will be responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs.This role will provide support for the delivery of critical enterprise compliance capabilities, implementation of the Risk...