Customer Relations Specialist

2 days ago


Paranaque City, Calabarzon, Philippines 1Dynamix Automotive Inc. Full time

About the role

1Dynamix Automotive Inc. is seeking a talented and customer-focused Service Marketing/Customer Relations Specialist to join our team in HONDA Cars Paranaque City, Metro Manila. This full-time role will be responsible for providing exceptional customer service and driving customer engagement for our automotive services business.

What you'll be doing

  • Serve as the primary point of contact for customers, handling inquiries, complaints and requests in a professional and timely manner
  • Proactively follow up with customers to ensure their satisfaction and identify any additional needs
  • Collaborate with the marketing team to develop and implement customer outreach campaigns and initiatives
  • Analyze customer feedback and data to identify opportunities for process improvements and enhanced customer experiences
  • Participate in the development of customer service training programs for the wider team
  • Contribute to the continuous improvement of our customer service standards and operations

What we're looking for

  • 1-3 years' experience in a customer service or customer relations role, ideally within theautomotive industry
  • Excellent communication and interpersonal skills, with the ability to build rapport and effectively resolve customer issues
  • Strong problem-solving and critical thinking skills to identify and implement solutions
  • Proficiency in Microsoft Office suite
  • A passion for delivering exceptional customer experiences and a commitment to continuous improvement

If you're ready to join a dynamic and customer-focused team, apply now

INTERESTED APPLICANT MAY SEND THEIR RESUME at

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person


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