Customer Service Representative
5 days ago
Job description:
We're hiring Customer Support Representatives to join our growing team
If you have at least 1 year of BPO customer service experience, strong English communication skills, and are willing to work onsite on a night shift, this could be a great opportunity for you.
What you'll do:
- Provide excellent customer support to US & Canada clients
- Handle inbound calls and emails (with chat and social media support coming soon)
- Assist customers with orders, account inquiries, refunds, and subscriptions
- Resolve concerns professionally and ensure customer satisfaction
What we're looking for:
- 1+ year BPO Customer Service/Client Support experience in a BPO setting.
- College graduate (Business, Marketing, Health Sciences, or related fields
- Tech-savvy (MS Office, G Suite, CS tools like RingCX, Slack)
- Reliable, organized, customer-focused, and a strong team player
- Willing to work onsite, dayshift, including weekends & PH/US holidays
- Can start immediately
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
Application Question(s):
- Are you willing to work onsite located in BGC, Taguig City?
Education:
- Bachelor's (Required)
Experience:
- CSR: 1 year (Required)
Work Location: In person
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