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Operations Manager
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Sales Operation Management Trainee
3 weeks ago
- Participate in a structured management training program covering sales, store operations, and leadership
- Assist in daily store operations including sales monitoring, staff supervision, inventory control, and customer service
- Analyze sales performance and identify opportunities for upselling and revenue growth
- Implement company sales strategies, promotions, and operational standards across assigned stores
- Monitor store compliance with company policies, procedures, and visual merchandising standards
- Support manpower scheduling, attendance monitoring, and staff performance evaluation
- Handle customer concerns and operational issues professionally and effectively
- Coordinate with head office departments (HR, Supply Chain, Finance) to ensure smooth operations
- Prepare and submit operational and sales reports
- Assist in training, coaching, and motivating store staff to achieve sales targets
- Identify operational gaps and recommend process improvements
- Demonstrate leadership potential and readiness to handle stores independently
Qualifications and Requirements
- Bachelor's degree in Business Administration, Management, Marketing, or related field (fresh graduates are welcome)
- Strong interest in sales, operations, and people management
- Confident, proactive, and results-oriented personality
- Ability to work under pressure in a fast-paced environment
- Willingness to be assigned to different branches or locations
- Willingness to work flexible schedules, including weekends and holidays
- Minimal supervision required; highly accountable and self-driven
Skills and Competencies
- Sales and upselling skills
- Leadership and decision-making potential
- Strong communication and interpersonal skills
- Analytical and problem-solving abilities
- Time management and multitasking
- Resilience and adaptability
- Accountability and ownership mindset