Supervisor, EMEA Payroll

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

Lead, Innovate, and Elevate Payroll Excellence at CloudPay Are you a payroll expert with leadership experience who is passionate about driving efficiency and collaboration in a global environment? We're looking for an EMEA Payroll Supervisor to take charge of payroll operations across the region, ensuring accuracy, compliance, and seamless service delivery.

Main responsibilities

• Act as the primary communication link between clients and payroll providers to ensure smooth coordination of payroll activities
• Review and validate monthly payroll reports received from payroll providers to ensure accuracy and completeness
• Monitor and ensure all payroll-related deadlines and timelines are consistently met
• Provide regular updates and reporting to the EMEA Payroll Manager on payroll status and potential issues
• Recommend improvements to departmental procedures and support the implementation of approved enhancements
• Ensure the delivery of quality assurance (QA) compliance and adherence to established processes
• Collaborate with cross-functional teams on a variety of projects that support continuous improvement

**This role follows compressed working arrangement - 4 days RTO and 3 days off, 1:00PM to 12MN Mon-Thu or Tue-Fri.

Experience needed for this role

• Strong experience in leading, coaching, and mentoring a team.
• EMEA Payroll Operations experience nice to have
• Experience in project delivery, process improvement initiatives, and creating impactful reports and presentations
• Strong communication and interpersonal skills, with the ability to work effectively with customers, service partners, and internal teams
• Well-organized with the ability to prioritize tasks and manage multiple responsibilities
• Comfortable collaborating with regional teams to enhance and streamline payroll processes

About you and Our core values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do

Philippines Package and benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Sick Leave
• EAP
• Group Life Insurance, HMO
• Employee Referral Program
• De Minimis Benefit
• Onsite Allowance
• Mid-Year Bonus
• 13th Month Pay
• Regularization Bonus, 1st Year Anniversary Bonus
• Bereavement Leave
• Paid Volunteering days
• Study Leave
• Marriage Leave

CloudPay is committed to being an equal opportunities employer.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.