Dining Team Leader
1 day ago
Job description:
Greet and assist customers to their tables
- Present menu and provide detailed information when asked (e.g. about recommended dishes, portions, ingredients, etc.)
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the day's specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Carry dirty plates, glasses, and silverware to kitchen for cleaning
- Provide excellent customer service to guests
- Training and guiding the trainee dining restaurant staff.
- Managing restaurant staff's work schedules.
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Monitoring the restaurant's cash flow and settling outstanding bills.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
- Must be able to perform necessary tasks which may be assigned from immediate supervisors
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
Application Deadline: 12/04/2025
Expected Start Date: 12/04/2025
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