Program Management Specialist

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Business Transformation Consultant - Program Management Specialist

The opportunity

SGV's Business Transformation practice is seeking motivated, creative and dynamic professionals who are practical, rigorous and driven to deliver tangible results.

As a Business Transformation Consultant, you will be part of a team who guides organizations in executing their growth strategies by defining, designing and delivering meaningful enterprise-wide transformation initiatives.

Your key responsibilities

As a Program Management Specialist, you will play a vital role in supporting clients in the following capacity:

Program/Project Management Methods: Design and implement a bespoke program/project management operating model, including the setup of a PMO or a Transformation Management Office.

• Understand and assess clients' project management ways of working
• Prepare materials to be used in client discussions and workshops
• Co-facilitate discussions and workshops with clients to help them reimagine their project management processes and practices.
• Formulate recommendations to improve clients' project management processes, practices, and tools.
• Program/Project Delivery Execution: Enabling our clients define, implement, and manage complex programs and projects from delivery strategy to execution.

Program Management

• Contribute to defining the program within the organization, focused on identifying strategic plan objectives and program outcomes.
• Assist in the oversight of the delivery of programs and related projects to ascertain cohesion of program elements, and to ascertain achievement of strategic objectives and outcomes.
• Collaborate with project managers to coordinate and monitor project plans, ensuring effective integration and alignment of risks and issues, assumptions, timelines, budget, resources and deliverables across multiple projects.
• Consolidate and evaluate program-level risks and issues, and assist in identifying and implementing appropriate mitigation and resolution plans.
• Monitor utilization and analyze resource requirements across projects in the program to help in the allocation and optimization of program resources.
• Facilitate program cadences with project and program teams, including review of minutes of meetings and tracking of action items.
• Prepare program status updates and reports to stakeholders, subject to review by the immediate supervisor.
• Assist in the preparation for and facilitation of program reporting with senior management and stakeholders.
• Conduct and facilitate data collection and analysis to monitor overall performance against program objectives and outcomes.
• Proactively manage and monitor changes to program scope.

Project Management

• Define and initiate projects by establishing a comprehensive project plan that outlines the project's objectives, scope, timelines and resources, aligning with the program's strategic objectives and desired outcomes.
• Lead the delivery of high-quality project outcomes on time, within scope and within budget.
• Manage and monitor project logs, including project plans, risks and issues logs, project budget, and resource plans.
• Prepare and present project status reports and stakeholder communication materials.
• Conduct regular status meetings with stakeholders, continuously considering their needs and requirements.
• Manage project change request.

You will work closely with a Program Manager who will oversee your work in client engagements.

Apart from your responsibilities to our clients, you are expected to:

• Develop and maintain your personal training and development plan to ensure you continue to update and improve your skill profile on an ongoing basis.
• Adhere to the independence, quality and risk management policies of the firm.
• Co-facilitate training and workshops, if any.

Skills and attributes for success

To qualify for the role, you must have:

• A bachelor's degree in business, engineering, information systems and other related fields.
• 4 to 8 years of relevant experience in program and project management, including supporting program delivery and leading individual projects as a project manager.
• Experience in managing and implementing transformation initiatives, including IT-led projects, or an activity workstream, having utilized formal methodologies such as PMBOK, PRINCE2, and Agile, within the last 3-5 years.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Experience in program and project delivery management tools (e.g. MS Project, Azure DevOps, JIRA).
• The ability to demonstrate integrity, personal leadership and teaming.
• Strong analytical, critical thinking and problem-solving skills.
• Strong communication and presentation skills.

Ideally, you'll also have the skills and attributes below but don't worry if you don't tick all. We're interested in your aptitude and attitude and willingness to learn.

• Interested in pursuing a long-term career in Business Transformation
• Good understanding of project governance and change management principles
• Experience in establishing and maintaining relationships with stakeholders.
• Demonstrated ability to work collaboratively within cross functional teams and foster a positive team environment.
• Training and certifications in Program and Project Management such as, but not limited, Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP) or equivalent qualifications.
• Supported and mentored project teams, promoting a culture of continuous improvement and high performance in program and project delivery.
• Knowledgeable in the operating model of the following sectors: Government & Public Sector, Financial Services, Consumer Product and Retail, IT-BPM, Heath & Life Sciences, Technology, Media & Entertainment and Telecommunications, and Industrials & Energy.
• Flexible and is willing to work in client sites within or beyond Metro Manila.