Sr. Operations Excellence Manager
2 weeks ago
Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Oversee overall project implementation from inception to completion
- Plan, Lead and Organize assigned project which include submitting project deliverables, preparing status reports and establishing effective project communication and execution of plans
- Monitors and control project progress, and ensures key milestones are reached
- Ensures a smooth project transition to respective stakeholders and provides a plan for any setback
- Knowledgeable in process creation and improvements
- Budget and cost management
- Invoicing oversight
Who are we looking for?
- Candidate must possess at least a Bachelor's Degree of any course, undergraduate accepted with min 3 year's re;evant experience
- Minimum of 3 years of experience as Project Manager
- BPO Leaders with project management experience or have launched LOBs or pilot programs is an advantage
- Working Knowledge of presentation (PPT), spreadsheet application and macro skills preferredbut not a hard requirement
- Highly developed interpersonal and people management skills, including ability to interact with and influence people at all levels
- Excellent Problem solving and analytical skills
- Excellent verbal and written communication skills in English and the language of supporting market
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