Merch Operations

Job Description
:

The
Merch Operations & Logistics Lead
is responsible for warehouse planning, inventory management, and ensuring timely delivery of merchandise. This includes overseeing logistics, vendor management, and disposal planning to support on-time, in-full (OTIF) delivery, as well as the creation and maintenance of key performance indicators (KPIs) for inventory and delivery operations.

Key Responsibilities
:

Warehouse & Inventory Management
:

• Lead warehouse planning, including budget management, inventory counts, and disposal coordination with vendors.
• Oversee the deployment of merchandise, ensuring timely sorting, kitting, packing, and delivery to the head office, distributors, or regional agencies.
• Manage vendor relationships for warehousing, logistics, and disposal services, ensuring timely and cost-effective operations.

Logistics & Delivery Management
:

• Plan and manage logistics, ensuring timely deliveries aligned with operational timelines and vendor coordination.
• Ensure accurate forecasting and efficient delivery timelines to meet OTIF (On Time In Full) goals.

Data Analysis & Reporting
:

• Create and maintain systematic dashboards for inventory tracking, delivery timelines, stock freshness, and availability.
• Monitor KPIs related to inventory management, including stock freshness, wastage, and logistics efficiency.

Vendor & Stakeholder Coordination
:

• Work closely with Procurement to manage warehouse and delivery rate cards, vendor SLAs, and contracts.
• Raise necessary documents (MTS, PR, GR, TAS) to support logistics and warehouse operations.
• Coordinate billing and vendor-related activities to ensure financial accuracy and timely payments.

Qualifications
:

Educational Background
:

• Bachelor's degree in Business, Marketing, or a related field.

Experience
:

• At least 5 years of experience in merchandising operations, logistics, or related fields.
• Proven ability in strategic thinking, project management, and logistics planning.
• Experience in managing vendor relationships and overseeing operational budgets.

Skills & Competencies
:

• Strategic Thinking
  : Strong capability in strategic planning and execution.
• Stakeholder Management
  : Excellent at managing relationships with internal teams and external vendors.
• Budget Management
  : Experience in managing budgets and financial forecasting.
• Communication Skills
  : Strong verbal and written communication skills for clear coordination and reporting.

Why Join Us?

At Mynt, we're constantly innovating to provide the best experiences in commerce and payments. As a
Merch Operations & Logistics Lead
, you'll play a pivotal role in optimizing our operations, enhancing our delivery capabilities, and working with dynamic teams across the organization.