IT Systems Engineer
6 days ago
About the Role:
Microchip Technology is seeking a proactive and detail-oriented
IT Engineer
to join our IT Shared Services team at our Philippine Technical Center site. In this role, you will play a key part in supporting and maintaining our expanding IT infrastructure across the Asia Pacific region, with a primary focus on Windows environments. This is an excellent opportunity for candidates eager to deepen their expertise in system administration and gain exposure to a dynamic, global IT environment.
Key Responsibilities:
- Provide day-to-day support and maintenance for IT infrastructure, including servers, storage, and network devices, primarily in Windows environments (Linux experience is a plus).
- Install, configure, troubleshoot, and maintain Windows operating systems and related hardware/software.
- Support data center operations, including server hardware installation, upgrades, and routine maintenance.
- Collaborate with cross-functional teams to ensure seamless IT operations and resolve technical issues efficiently.
- Create and maintain clear, detailed documentation for system operations, procedures, and service records.
- Coordinate with external vendors for hardware support, upgrades, and maintenance.
- Manage multiple tasks and projects simultaneously, ensuring timely completion and adherence to quality standards.
- Communicate technical information clearly to both technical and non-technical stakeholders.
- Deliver high-quality support and service to internal stakeholders, demonstrating a strong customer service orientation.
- Proactively identify and address operational needs to improve system reliability and performance.
Key Competencies & Skills:
- Strong hands-on experience with Windows operating systems (installation, configuration, troubleshooting, maintenance).
- Familiarity with data center environments and server hardware.
- Experience supporting and maintaining IT infrastructure (servers, storage, network equipment).
- Excellent analytical and troubleshooting skills.
- Strong documentation skills for system operations and procedures.
- Ability to manage multiple tasks/projects with attention to detail.
- Experience working with external vendors for hardware support.
- Effective teamwork and collaboration skills.
- Clear communication skills for both technical and non-technical audiences.
- Self-motivated, proactive, and committed to delivering high-quality service.
Education & Experience:
- Bachelor's degree or higher in Computer Science, Information Technology, or a related discipline.
- Minimum of two years of relevant professional experience (training will be provided).
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