IT Systems Engineer

3 days ago

Ayala Alabang, National Capital Region, Philippines Microchip Technology Inc. Full time $40,000 - $80,000 per year

About the Role:

Microchip Technology is seeking a proactive and detail-oriented
IT Engineer
to join our IT Shared Services team at our Philippine Technical Center site. In this role, you will play a key part in supporting and maintaining our expanding IT infrastructure across the Asia Pacific region, with a primary focus on Windows environments. This is an excellent opportunity for candidates eager to deepen their expertise in system administration and gain exposure to a dynamic, global IT environment.

Key Responsibilities:

  • Provide day-to-day support and maintenance for IT infrastructure, including servers, storage, and network devices, primarily in Windows environments (Linux experience is a plus).
  • Install, configure, troubleshoot, and maintain Windows operating systems and related hardware/software.
  • Support data center operations, including server hardware installation, upgrades, and routine maintenance.
  • Collaborate with cross-functional teams to ensure seamless IT operations and resolve technical issues efficiently.
  • Create and maintain clear, detailed documentation for system operations, procedures, and service records.
  • Coordinate with external vendors for hardware support, upgrades, and maintenance.
  • Manage multiple tasks and projects simultaneously, ensuring timely completion and adherence to quality standards.
  • Communicate technical information clearly to both technical and non-technical stakeholders.
  • Deliver high-quality support and service to internal stakeholders, demonstrating a strong customer service orientation.
  • Proactively identify and address operational needs to improve system reliability and performance.

Key Competencies & Skills:

  • Strong hands-on experience with Windows operating systems (installation, configuration, troubleshooting, maintenance).
  • Familiarity with data center environments and server hardware.
  • Experience supporting and maintaining IT infrastructure (servers, storage, network equipment).
  • Excellent analytical and troubleshooting skills.
  • Strong documentation skills for system operations and procedures.
  • Ability to manage multiple tasks/projects with attention to detail.
  • Experience working with external vendors for hardware support.
  • Effective teamwork and collaboration skills.
  • Clear communication skills for both technical and non-technical audiences.
  • Self-motivated, proactive, and committed to delivering high-quality service.

Education & Experience:

  • Bachelor's degree or higher in Computer Science, Information Technology, or a related discipline.
  • Minimum of two years of relevant professional experience (training will be provided).

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