Production Planning Engineer Supervisor

1.     Customer Relationship Management:

Serve as the primary point of contact for customers regarding seasonal allocation strategies, production updates, initiatives or issues on factory loading, capacity planning, and purchase order (PO) management.

Lead regular calls with customers, factories and liaison offices to prioritize current season production, and align or update as often as needed.

Negotiate best possible material and production lead times with the customer while maintaining quality standards.

2.     Forecast & Capacity Management:

Own, monitor and manage customer forecasts and factory allocations.

Analyze vendor capacity and capabilities, provide insights and escalate concerns to leadership as needed.

3.     Order Management:

Oversee end-to-end order processing and agreed schedules and key milestones are met to achieve On-Time Delivery (OTD) performance.

Follow-through with the Purchasing & Logistics Teams to ensure all timelines are adhered to.

Review escalated production concerns and coordinate with factories or liaison offices to implement solutions or escalate further as needed.

4.     Cross-Functional Leadership & Internal Stakeholder Coordination:

Facilitate and lead cross-functional collaboration to drive decision-making, resolve roadblocks, and ensure timely issue resolution.

Partner with internal teams (e.g., M88 Global Offices, Product Development, and QC Teams) to align on buy calendars, address TNA (time & action) challenges, and resolve production or product-related issues.

Take ownership of high-level issues, providing timely updates to senior management.

5.     Compliance Standards & Systems Management:

Ensure adherence to vendor manuals, packaging guidelines, logistics protocols, testing requirements, and quality standards (PPM, SMS, TOP).

Support the implementation and maintenance of tools, reports, and systems (e.g., PLM, SAP/NextGen) both internally and within customer portals.

6.     Process Optimization & Production Cost Control

Identify bottlenecks and implement solutions to improve production workflow.

Use data analytics to forecast demand and optimize production schedules.

Evaluate production processes for cost-saving opportunities without compromising quality.

7.     Reporting & Documentation

Prepare the WIP (work in progress) report to monitor material and production updates

Document all production planning processes, schedule changes, and other relevant systems.

Provide timely updates to senior management on production status and potential risk factors.

8.     Process Analysis & Continuous Improvement

Lead the company initiatives in Process Analysis & Continuous Improvement for its various departments.

Conduct time-motion studies, workflow analysis, and root cause investigations to identify inefficiencies.

Conduct reviews of current processes to find ways to reduce lead-time, reduce or eliminate mistakes, and introduce more efficient workflows.

Develop and implement process improvement initiatives using Lean, Six Sigma, or other methodologies.

Track key performance indicators (KPIs) and generate reports to support data-driven decision-making.

Collaborate with cross-functional teams to standardize best practices and ensure compliance with quality standards.

9.     Self-Development:

Identify and act in developing the required knowledge, skills and attitude (KSA) necessary in the performance of this job as well as to further career development.

Regularly seek feedback from immediate supervisor and colleagues to improve performance and skills.

Manage your own time to accommodate self-development activities.

10.  Additional Duties:

10.1   Comply with the requirements and tasks for all employees in relation to Occupational Health and Safety, Security, and Environmental Policies.

10.2   Participate in employee engagement activities & process improvement initiatives.

10.3   Perform other related tasks and responsibilities as may be assigned from time to time.