REMOTE Medical Office Assistant

3 days ago

Work from Home, Philippines Tranq Sleep Care Full time ₱49,000 - ₱62,400 per year

Full-Time | Remote | Graveyard

Ready to make a difference from the comfort of your home?

Tranq Sleep Care is looking for a CHINESE/MANDARIN-SPEAKING REMOTE WORKER (Medical Office Assistant) to help support our sleep physicians and operations team in Richmond, British Columbia. This position is ideal for medical professionals who are tech-savvy, highly organized, and capable of working independently in a remote setting.

Tranq Sleep Care is a network of clinics that provide comprehensive sleep services, including clinical consultations, as well as overnight sleep studies, with a dedication to superior and professional patient care.

What You'll Do:

  • Perform administrative and clerical duties to support a medical office remotely
  • Make and answer phone calls to/from patients, providers, and partners
  • Accurately enter patient information and other data into the EMR system
  • File and organize electronic documents
  • Maintain strict confidentiality and comply with all data privacy standards
  • Assist with patient scheduling, record-keeping, and other support tasks as assigned

Your Qualifications:

  • Chinese or Mandarin language fluency (spoken and written) is required
  • Experience as a Medical Office Assistant (MOA) is preferred but not mandatory
  • Typing speed of at least 40 words per minute
  • Proficient in computer systems, data entry, and Microsoft Office
  • Familiarity with Electronic Medical Records (EMR) systems – Accuro experience is a plus
  • Strong organizational skills and attention to detail
  • Comfortable handling inbound/outbound calls professionally
  • Must be self-motivated, reliable, and able to meet deadlines independently
  • Must be available to work graveyard shifts with an active video presence throughout the shift
  • Can work full time (M-F, 8:30 AM - 5:00 PM Pacific Standard Time)

Remote Work Requirements:

  • A quiet, distraction-free workspace.
  • A fast, reliable internet connection (at least 25 Mbps).
  • Backup power and internet for peace of mind.
  • Webcam and headset (for calls and meetings)
  • Follow data security and encryption standards.

Work from home, support patient care, and be part of a growing team

Tranq Sleep Care thanks all applicants; however, only those shortlisted will be contacted. This is a FULL-TIME and LONG-TERM position and not suitable for those with other jobs during the same hours.

Contact Us:

Job Type: Full-time

Pay: Php49, Php52,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Are you fluent in Chinese or Mandarin, both written and spoken?
  • Are you able to work full time?

Work Location: Remote

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