USRN Team Leader

2 days ago

Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

Work Setup/Shift: WFO / Night shift

Start Date: ASAP

Qualifications:

  • USRN License any state as long as active
  • Leadership experience in BPO or hospital recent (ER or ICU experience)

Responsibilities:

  • Lead, supervise, and motivate a team of US Registered Nurses (USRNs), ensuring they meet performance standards and quality targets.
  • Allocate daily tasks, set goals, and ensure timely and accurate completion of clinical documentation reviews.
  • Foster a positive and collaborative work environment that encourages open communication, learning, and team development.
  • Monitor team performance, conduct regular one-on-one meetings, and provide constructive feedback to ensure continuous improvement.
  • Conduct team huddles, training sessions, and knowledge-sharing activities to ensure alignment with project goals and updates.
  • Perform quality checks and audits on completed work to identify areas for improvement and provide guidance for corrective actions.
  • Assist in the resolution of complex cases or discrepancies in clinical documentation by guiding the team through clarification processes or physician queries.

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