Customer Development Manager

2 weeks ago


Manila, National Capital Region, Philippines CDO Foodsphere, Inc. Full time ₱2,000,000 - ₱2,500,000 per year

Customer Development Manager (FSKA)

We are seeking a highly motivated and strategic
Customer Development Manager (FSKA)
to act as the primary Business Development Manager (BDM) for a key account or portfolio of accounts. The CDM is responsible for driving significant business growth by providing strategic direction and comprehensive business solutions.

Key Responsibilities:

  • Strategic Business Development:
    Serve as the strategic partner for the account, utilizing your in-depth knowledge of their business (Mission/Vision, goals, structure, policies) to identify opportunities for growth.
  • Partnership & Relationship Management:
    Build and strengthen strategic partnerships, conduct regular account visits, and lead quarterly business reviews (Tabletop meetings) to align on goals and showcase our full portfolio and plant capabilities.
  • Business Solution & Execution:
    Prepare compelling project proposals, provide pricing recommendations, and ensure flawless execution of approved concepts and recommendations to achieve agreed-upon business goals.
  • Account & Competitive Intelligence:
    Continuously monitor market needs, study competitive landscapes (products, strategies, resources), and analyze customer purchasing habits and demographics to inform actionable strategies.
  • Sales Performance & Forecasting:
    Meticulously track sales performance trending (down to the SKU/branch level), recommend necessary actions to address downtrends, and prepare accurate sales forecasts for promotions and peak seasons.
  • Cross-functional Communication:
    Effectively communicate daily requirements, project specifications, and required actions to internal and external stakeholders to ensure seamless operations and implementation of value-added services.
  • Financial & Administrative Oversight:
    Ensure the account adheres to credit terms, oversee regular reconciliation of accounting records, manage sales operational expenses, and maintain efficient record-keeping and reporting.


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