Customer Service Representative

3 days ago

Bacolod City, Western Visayas, Philippines GECO Asia Pte Ltd Full time ₱180,000 - ₱540,000 per year

We are currently looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will possess strong communication skills, excellent problem-solving abilities, and a genuine passion for providing outstanding customer support.

Location: Bacolod, Philippines

Work Mode: On-site (Work From Office)

Position: Full-Time

Key Responsibilities:

  • Handle customer inquiries through phone, email, and chat
  • Resolve customer complaints and issues in a timely and efficient manner
  • Provide accurate product information and basic technical support
  • Document customer interactions and maintain detailed records
  • Follow up with customers to ensure issues are fully resolved and satisfaction is achieved

Qualifications:

  • Preferably minimum of 1 year experience in a customer service role.
  • No prior experience required – Fresh graduates are welcome to apply
  • Strong verbal and written communication skills
  • Excellent problem-solving and multitasking abilities
  • Demonstrated patience and empathy in customer interactions
  • Proficient in using computers and relevant software applications
  • Ability to thrive in a fast-paced, team-oriented environment

If you're passionate about delivering excellent customer service and are ready to grow with a dynamic team, we want to hear from you.

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